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Customer reviews

Rating 4.6 out of 5 stars with 937 reviews

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92%
would recommend
to a friend

Customers are saying

Customers highly value the Add-On 5-Speaker Concealment's installation quality, with many saying that the installers made it look easy. Speaker placement and wire concealment were also praised. A few customers reported connectivity issues with wireless speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 937 reviews
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Katie & Brad did a super job, no fuss, no mess.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Katie & Brad installed the back speakers through the attic. The job was done quickly and is aesthetically pleasing. There was no fuss and no mess. Great Job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked up speakers and set up soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely pleasant and extremely competent. I was unsure what I was getting into, but after I would never hesitate to use them again. In short, they were wonderful in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    They wired my home theater and rec room tv/systm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and very clean. They pre wired my home theater room and the tv and surround system in my rec room. They also wired for outdoor speakers. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Speaker installation was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs knew what they were doing and had speakers installed in less than 1 hour. Neat and clean. No issues

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products were installed, clean up was made and the trash was carried away. Good Job

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Talented team

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team, Luke and Scott were amazing. They explained every step in the process and ensured the installation was done in the most efficient way for our room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Lanai outdoor speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed outdoor speakers, required a saw which the supervisor brought out. They were competent and cleaned up the mess.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 4 out of 5 stars

    New surround sound install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was good no complaints it took all day and at the end it was a quick exit so had to call back for a review of the install to complete any question I had to operate the equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Speaker placement

    Rated 5 out of 5 stars

    Geek squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was moved up and installed speakers. They did a great job! New wi-fi installed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were able to quickly and efficiently complete the job despite my complicated walls. They did an awesome job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great addition to my other B&W speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rick from the Geek Squad was outstanding. He was very professional and worked cleanly. He ensured that all speakers worked to optimum efficiency. I am going to request Rick for future projects.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Location location location

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does a very nice job installing. Great job recommending the location

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Squad installed ceiling speakers; great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers installed correctly; set up to maximize the sound in our room; done professionally and quickly; cleaned up everything; calibrated well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Rich

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team from Geek Squad - professional, knowledgeable and thoughtful.. have used them for years and will continue.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek team installing home speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job.professional team . Very focus on their job. Congratulation . Technician had high level skills. New what he was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound in my living room is maximized now by adding the existing speakers into my Sono's system!! Very thankful for the advice from geek squad in getting this install for great surround system!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Squad rocks.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed speakers run from my great room system outside to a back porch. Agent was professional, kept me well informed , did a neat job of install and a great job of customer education.! Thanks.....

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great service. A little pricy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these guys in my home twice now and they certainly are a professional bunch. Very respectful as well...they even have their own geek squad slips they put on their shoes as they enter your home

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Squad installed the entire system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troy did an exceptional job installing a Great system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Concealed speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent concealed speakers installation experience - they put the speaker wires through the studs behind wall plates, configured the receiver and cleaned up. The audio setup now looks much neater with no visible cables on the walls to the speakers. They came with the required materials like speaker cables and wall plates, so the only thing I had to purchase was the wall mounts for the speakers. My experience with multiple Best Buy Tech support services I have used over last few months has been very good and recommend them.

    I would recommend this to a friend
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