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Customer reviews

Rating 4.6 out of 5 stars with 936 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 936 reviews
  • Rated 4 out of 5 stars

    Good personal, flawed results.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job installing products, but the LG Universal Remote is very inconsistent in its application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted installed our system. The techs were on time, professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a superb job everything plumb and level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good very professional had answers to all of my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are the best professional courteous and thorough they did a fast and awesome job.cleaned up afterwords. Why call anyone else??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the geek squad. Will use them for smaller installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came did a fantastic job, they also came to install my cameras, tv mound and always on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. They installed 3 TVs and 16.2 system for my account system.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good service wireless speakers would not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a good experience with my install but my wireless speakers would not work so I have them on back order now hope for quick fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the geek squad arrived on time provided me with clear and concise instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    intall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the most helpful and professional people I have worked with in a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome in home support from Josh, Chaance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh and Channce were out here at various times to install my TV, set up my Audio and my cameras and lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theatre System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Devlin is amazing. Made my experience with Best Buy worth all the mistakes made by everyone else worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for installation and how to use Recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job of installing a 75" TV, sound bar, rear speakers and heavy duty TV wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Best Buy was great I would totally record home installations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Subwoofer issue since reconnect of surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the agents reconnected my surround sound speaker system, my subwoofer has been making a clicking sound. It was not making the sound prior to the reconnect. I have been unable to get in contact with the Geek Squad. When I call Best Buy and request the Geek Squad, usually put on hold up to 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality workmanship to install 5 in-ceiling speakers, receiver connect, test, and demonstrate equipment functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    concealed speaker installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was polite and knowledgeable. I will recommend any time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was very knowledgeable and new what he was do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have expected the install to go so smooth and have some to tell you how to operate the equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting for a credit for the first geek squad service consultation...the people at the Naples store were in a daze when I asked them about it

    No, I would not recommend this to a friend