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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 936 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 936 reviews
  • Rated 5 out of 5 stars

    Setup everything quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys are great at what they do and try to answer all my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Mountaire our TV and sound system and help me set up all the accessibility features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the service, speed, and professionalism of the team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my house music system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job putting our music system on the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instaluation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did an excellant job. I was glad the best buy was able to handle the install of my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were so good and helpful. They explained about the set up and all the instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, expedient and quality work! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 3 out of 5 stars

    Had to come back to fix something

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything came out ok but required a few trips to ensure everything was done correctly.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for sharing your experience with us, Nope. It sounds like things didn’t go as smoothly as we’d have expected, although it does sound like our Geek Squad Agents were finally able to complete this service successfully. We hope this experience doesn’t discourage you from utilizing our Geek Squad services again in the future, and we’re hopeful we’ll be able to provide you a better experience in the future.

  • Rated 5 out of 5 stars

    Great Job by Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents added my Surround Sound to home and did a very good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eric

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did a great job hooking up the speakers and television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable techs, answered all questions with good details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad a number of times now and they have never let me down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad ceiling mount my rear Bose speakers. Not an easy task. Kudos to Brett, Chris, and Tyler!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These technicians were awesome they were speeding they were knowledgeable and they took care of us very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed tv, receiver, dvd, speaker hookup. Excellent services..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    speakers for church

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees did a wonderful job. I would hire them again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really not good. They didn’t have the correct tools. They really didn’t even show they wanted to do the work. They started connecting the speakers to the wrong amplifier.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple device to use and would recommend this to everyone who has multiple remotes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV mounts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV mounts and they did fantastic! Sarah, did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gets it done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast,courteous and on time service. They were in and done before I knew it.

    I would recommend this to a friend