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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 165 reviews

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82%
would recommend
to a friend

Customers are saying

Customers frequently mention the overall performance of the Add-On Video Doorbell Install, noting that everything works as expected. Users also appreciate the quick and efficient installation process. Furthermore, customers value the doorbell's functionality, highlighting the convenience of receiving doorbell notifications on their phones from any location. There were no cons mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 165 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice job installing my ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very helpful, polite, and knew what he was doing. I got my ring doorbell installed exactly as I needed it due to HOA restrictions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very nice and works wonderfully! I recommend subscribing to storage plans after the trial period expires to get the most out of your doorbell. Pretty responsibly priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my Ring doorbell.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring door bell has alerted me, home or away. I know when people or animals are near the front step. I can access video on my cell phone or laptop in house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Door Bell Install was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe installer for the Ring Door Bell was good. Arrived on time knew what he was doing. And got the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were professional and did a great job installing my Ring doorbell. They helped me set up the phone app and instructions on using the features of the device and app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable about his work. Listened to my concerns and then gave other ways to deal with them. Explained that due to the front of my home being Stone, could be a factor in my issues with my Ring doorbell

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ring door bbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent security product---works great tech support team installed product

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Geek Squad installed my ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did he show up but he came earlier than scheduled which was great. Installation was quick

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My camera works great and the guy was friendly and knew what to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service guy came out on scheduled day. Installed the wall tv mount on wall studs, leveled it and showed how to hold tv to move it around. Installed Roku smart stick and programmed my tv clicker and the Roku clicker then showed me how to use both of them. He then Installed my ring doorbell and outside camera and showed me how to work them both. Absolutely the best service I've ever had. Would definitely recommend BB's service plan and kudos to my service man!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install my ring doorbell and video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install my peephole ring doorbell it works great I would recommend it to anybody use it all the time can’t do without it now

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall attitude

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband purchased the ring security system from you. Unfortunately my husband passed away 06/21/2021 and I was not able to reschedule the installation of ring at my house, which happened 06/22/2021. At this stressful time I was not able’ to comprehend and clearly verbalized my needs and questions. Your employee suggested to give him the call or email if I will have them later. I did both, I called, I emailed , I never received the response. I even get into the store, and your “Geek guy” states he can not help me if I do not have the appointment with him. Would you be happy if it was you? I understand you are busy but you still have to try to make your costumer satisfied. I had a very basic question, just show me this kind of attitude is very uncool. Saying we are here for you but never respond is not professional, and double standards. Please be the owner of your words

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Doorbell install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and were very friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Clevere install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad reacted to a unusual installation With a quick and clever solution Good install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and explanation of how it works

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great service for the install of our Ring doorbell. Professional, fast, and educated us on how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service without service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't actually come out as they called prior to the appointment and the order was put it wrong but had a great convo on the call. Very insightful which helped me out a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Our installer was very dedicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some initial problems with the door bell transformer but the installer kept with it and got the doorbell working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tec knowledge. Explained tv, ring how to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy purchaser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful. Great job. I recommend an electrician be onsight during the install so they can work together, otherwise, communication between the parties is challenging and the homeowner must act as an intermediary.

    I would recommend this to a friend
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