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Customer reviews

Rating 4.2 out of 5 stars with 45 reviews

Rating Filter

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-45 of 45 reviews
  • Rated 1 out of 5 stars

    Unable to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent advised me that the Harmony device I purchased would not work properly with my Alexa Show. Therefore, I returned it. BTW, the Geek Squad Agent was very nice & very professional!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Scottyboy – It is always a disappointment when your technology won’t work with the products you already own. I’m sorry that we weren’t able to get that connected for you. I’m happy to hear that the Agent you worked with was helpful and professions, however, and hope that you’ll continue to use us in the future.

  • Rated 1 out of 5 stars

    Does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sold me the Lg Oled tv and said the Alexa voice control will work on it. They came and set it up and it work and then it stop. Not happy with this

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. We're sorry to hear you're having issues with your TV and Alexa. We'd love to see how we can help and what options are available to you. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    Poor Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor service Tech did not show up nor did they call to cancel

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    echo dot setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr. Nguyen was very knowledgeable and professional with my problem. Most important, he was very understanding of my "lack of knowledge" of the matter and was patient with me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Ring excellently

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent did a very professional install of all my Ring devises.

    I would recommend this to a friend
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