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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 18,772 reviews
  • Rated 5 out of 5 stars

    The men were fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were fast and professional in the process of connecting my electronics. There were able to answer any questions that I had and made suggestions to fit my personal electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time and well done. What every person is looking for, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Geek squad. They send out people who know what they are doing and never have to call them for shoddy work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed packaging and installed TV. Great work by this team. They also cleaned up after setup - a big plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Power button blocked by LG sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were great. The "less than excellent" rating is assessed because the sound bar blocks the power button and the remote has to be handled differently to turn the power on and off. A second visit from the Geek Squad and a different technician showed me how to overcome the blockage of the power button to turn the TV on and off with ease. All technicians should know this and educate the customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional and worked very quickly. Also explained the features of the TV that I had questions about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew arrived on time, were quick and efficient and everything done properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional people mounted and connected my TV. Also, showed me some of the remote features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech installed TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable, courteous. Hooked up my TV and demonstrated how to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up and programmed our new 65" Samsung QLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were knowledgeable and efficient. Unpacked new TV, connected all components, programmed the new set and hauled away packaging. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, Quick and easy--and most helpful. Polite men and cleaned up afterwards, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mayer tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv delivered and set up quickly and competently! Friendly and excellent explanations of all functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had additional equipment to finish the install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done quickly. Had additional equipment to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries expert set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just let the trained tech experts set up TV and explain how to use your TV control instead of spending time and frustration. A definitely worth addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install and quick!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem!! Very good and professional, No complaints at ALL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did my installation in no time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad member unboxed and installed my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could we have set this up ourselves? Yes. Could we have taken it upstairs? Yes, but why when you know it will be set up right and in place without hurting your back?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with geek squad service and repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and provided wonderful service quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for the setup help!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were extremely helpful and thoroughly explained everything to my mother. The TV was setup and she knew how to use it when they left. Thank you!!

    I would recommend this to a friend
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