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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 18,772 reviews
  • Rated 5 out of 5 stars

    Geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s set our tv up and programmed it. They also showed me how to use our first smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time professional knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation....couldn't be happier with it. The tech was top notch...A+ for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Friendly Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time and friendly. Easy install and set up. He even took away my old blue ray since I bought a new one at time of purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a LATE arrival things went smooth, professional, and good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly Geek Squad who answered any questions we had. Gently took out the 65 inch 70 plus pound tv out of box and placed the tv stands where it fit the table perfectly. Helped in setting up the tv so we could watch cable service tv stations. Helped with understanding the tv remote functions and helped with also setting up the universal remote. Arrived on time and gave us a courtesy call 15 minutes before arrival.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up on time (with three of them), they assembled the base, removed the old TV and set up the new one. I think in all of ten minutes I had a glorious picture on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers wrer very neat and knowlegable. They setup all of our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job setting up our new tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who set up our Samsung tv did an excellent job of explaining how the new tv and remote worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were promo and immediately made you feel at ease to ask questions. They were concerned that we totally understood. We were able to contact later with any questions after we were on our own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the way to go for precise insallation. Friendly and very respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech changed the hook-up and programmed the TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech re-routed the internet cable and set up the TV very quickly and went through the menu sequence a couple of times to ensure I understood. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad arrived within the designated time to deliver and set up my new TV. All was done quickly and efficiently. It was a worry-free process for me and worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient and knowledgeable Geek Squad-er.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was very smooth, Dude knew what he was doing and got-er-done. He also gave me some training which I could have used more of, but it's a pretty user friendly system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave & the Geek Squad team were great. Needed someone to go out to see my mother-in-law to properly hook up her new TV & all attachments, (DVD, etc.), & they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough and knowledgeable!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan and his partner were awesome; moved my old tv to another room; set new equipment up efficiently and spent the time to make sure that I knew how to use everything!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad placed the new Samsung on our ebony chest and connected all the necessary wires, etc. Works great, so far, so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpacked and set up my tv without any trouble. Hooked up all my connections and set up remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent beginning with T V purchase to Geek Quad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from sales person through great experience with the Geek Squad. Friendly, prompt and completed job in a reasonable time. Very pleased!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite and professional installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered all my questions in a thorough manner. We’re very polite and professional.

    I would recommend this to a friend
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