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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 18,772 reviews
  • Rated 5 out of 5 stars

    Geek Squad tv delivery and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and setup my new 55" Sony tv. They also removed the old Sony tv. They reviewed the new tv with me and answered all my questions. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad installatiom was quick and the specialist was pleasent to deal with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Geek Squad Members Were Very Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I decided to have the Geek Squad set up and connect our new smart tv with the new sound system from Samsung along with paring the remotes. The Geek Squad members were very knowledgeable and professional about their work and very fast in completing the service. They explained all details and operation of the equipment. Myself I was very happy with their service as being in my 80's I couldn't be more happy than to have a service available like the Geek Squad to do the lifting and set up of my 65" tv and our sound system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great at setting up!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Johnathon was amazing. He set the TV up and paired the old remotes as well as set up the one that came with the 4K box from Comcast. He was patient and showed us how to move between what we wanted on this very complex TV. He is worth asking for to do y0our service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome knowledge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They brought my TV in with care and were courteous. Patiently explained the settings and buttons on the remote. Removed my old TV along with the new TV packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are real professionals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second TV the Geek Squad has installed for us, which includes setting up the sound bar and relocating another TV. They are quick, precise, and very friendly. We like the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that installed the flat screen TV wall mount and ran the wiring through the wall could not have been nicer. The install was perfect and they cleaned up after themselves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt, efficient, and helpful with everything. We're brand new to streaming TV and they were super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done by your staff. Professional knowledgeable workers. Everything in working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TECK did a great job, u need more workers like them, they were professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect and Setup 56" and Larger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team members are all polite, experienced and work in a professional manner. The best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are Stars IHO!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No fuss no muss set time with expert instructions for use of product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was quick and accurate,he has done installation a few times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV assembly and Instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad expert assembled my new tv in a short time and was friendly, and patient with my operations basic training.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you cannot do it yourself, use Best Buy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was on time, courteous, and willing to help me change where he installed the TV and move another TV elsewhere in my apartment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent installation and product viewing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound. I do have some questions about the operation of the T.V. which I will review with Geek Squad separately from this review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job setting everything up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and was efficient setting up everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mom and sister had high praise for the quick, expert delivery, unboxing and setting up of Mom’s new TV. Was worth the expenditure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great treatment! Avery was prompt , knowledgeable and returned to install our comcast upgraded box!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team moved my older TV to different room and did an excellent job if installing the new TV and providing education on how to operate

    I would recommend this to a friend
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