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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 18,772 reviews
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech arrived on time very pleasent and professional. Set up Tv only problem Tv did not work. Glad I had Tech set up otherwise I would have thought I did something wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor TV and sound system setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outdoor TV setup and fixing the sound system in my newly purchased house went very well - very professional and timely assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vizio Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agent set up, connected our Vizio TV and was very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technician. Also very personable and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed it hooked it up to all my devices. Recommend higho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad delivered my tv, got it running and took away the old set. They did a great job of setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my TV quickly and showed me how to navigate the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job from Donald! Very professional! Explained everything! Install went great! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rapid Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hook up was very fast and tech informed me that I could improve my picture by calling Direct TV and ordering a new receiver. It worked!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Smart TV so glad the Geek Squad hooked it up and they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job unhooking our old system,something I wasn’t looking forward to doing!They connected our new tv and sound at easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dusty and Matt were very knowledgeable and quickly installed my Sony Bravia TV. They answered all questions about the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service is priceless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were polite and took the time to explain everything. I needed help understanding how the new TV and remote would work once I got rid of cable. It is a great service. I am elderly with no one to help me. The delivery, set up and assistance was essential for me. I could not have gotten a new TV without the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed and set up my TV. I didn’t have to do anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick setup, professional, prompt. Technician very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up at the appointed time, connected everything, took away all the packaging and had everything up and running. Nothing left for me to do except enjoy my new home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon brought my tv and the rest of my purchases. He set the tv up and connected every thing that needs connected. He programed my Direct TV remote. He showed me how to use the remote for the add on programs, Netflix, Prime etc. I'm pleased with the install no problems yet and no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service-installation was absoutely outstanding.They provided me with all of the nessesary instructions for operating the TV and gave me tips to keep it working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Samsung Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your guys delivered and installed my Samsung TV very well. No problems encountered and everything went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad installation and set-up of 75" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent (Jason) was prompt, very knowledgeable, and efficient in installing and setting up our 75 inch TV.

    I would recommend this to a friend
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