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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 18,772 reviews
  • Rated 5 out of 5 stars

    Great Delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought tv inside, set it up, and gave me tips on how to use the remote. Very accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was knowledgeable and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! The technicians were on time and set up my tv and tv stand together in an hour!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Expitided Superior White Glove Serv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service members went above and beyond the call of duty! Packaged debris simultaneously with installation, indicating a seamless transition of service. Professional, timely and courtesy. Would definitely recommend "white glove" services with delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad installed my new TV very quickly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set my new TV up and programed it for me. They also took away my old tube TV. They both were very nice and wore masks and gloves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prompt courteous knowledgeable

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV delivery, moved old TV to bedroom New TV works flawlessly with cable interface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buying experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great selection and great customer service. Geek Squad did a great job with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tvs on the wall

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 5 TVs mounted on the wall and they look amazing. No ugly wires hanging, Great service and set up. What else is there to say, we are happy! Money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is outstanding

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service techs are great. Very friendly, knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time courteous came in with everything he need for the setup Hooked up all my streaming devices Took garbage away with him. Kudos to him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came on time, unboxed, affixed the stand, antenna, and set up my new television. This may seem like a no brainer but these sets are very heavy and if you drop/crack the screen it would be a disaster. I felt the price was well worth the peace of mind. Also the technician explained everything about the equipment and let me know about getting a better surge protector with a line conditioner - I would have plugged it straight into the wall at the risk of damaging an expensive television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific service make your life easier and use the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are really pros. They delivered the new TV moved the old one for us, set up new TV, speakers, and DVD player and demonstrated how to use each component. They also removed all trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation of our new 80" TV was perfect, both technicians where very polite, clean and very helpful. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad arrived as scheduled and were very personable. Installation was done very efficiently and all trash was carried away. Appreciated they wore footies on my new carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" TV Stetup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered my new Smart TV, brought it in and set it up. Gave me clear detailed instructions on using the remote and adding apps. Very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Customer Service!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They not only installed the TV, sound bar, etc. But also all the settings to use our cable control! They tested everything to make sure it worked before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service in TV set up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were excellent in setting up my TV Professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installed - great job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came were professional and did a great job installing this tv. Definitely would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up of 60" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek team were very courteous and professional. Answered all my questions and offered pertinent suggestions. They returned when asked to add not completed app... Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in-home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service man was very helpful, knowledgeable.answered our questions and offered solutions to concerns. had the materials to change our original set-up when we needed to change.

    I would recommend this to a friend
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