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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 263 Showing 5,241-5,260 of 18,772 reviews
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. The size of the TV made it more practical to pay for them to come assemble install and take the box with them. It was worth it. They gave me tour of the TV .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up team was knowledgeable, on time actually beat the text notification telling me they would arrive soon. They were very professional and completed set up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS Agent brought in my new 65" Samsung OLED TV, unpacked it, installed it in the entertainment center and connected all my devices and to the network. Gave me a quick tour of the remote control functions and demoed the TV settings and confirmed the audio and display were to my preference before taking away all of the packing materials and the old 65" TV. GS Agent was friendly, efficient and knowledgeable! Awesome service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gee squad install was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture. The service was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had no idea how to setup and successfully connect everything. John, the Geek, delivered it and everything we needed. We never had to carry or open a box!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who brought my new TV was personable and knowledgeable. He wanted to assure my satisfaction, answered all my questions, and overall was a great representative for his company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Polite, courteous, efficient, knowledgeable, and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad in action!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were well prepared and asked all the right questions to properly set up my TV to meet my viewing requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service provided the service men were very patient with us and explained as they installed the tv. They also made some nice recommendations for our upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Roku is running!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent me two gentlemen who got my Roku tv up and running. With their short demonstration, I have been able to immediately enjoy my new tv. For someone like me who is not current on technologies, it would have taken weeks to muddle through this by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A complete job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in took care of everything and showed me how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phil did a great job. On time and perfectly setup.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Cent !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed by Earnest and he was amazing. He called before he arrived and he followed all safety protocols. He was so patient and guided me with the use of the TV and even helped me set up a yahoo account on my phone. Earnest was personable, very precise , neat and did not rush out the door until I felt comfortable with my new TV . I haven't had a new TV in many years and he took the time to explain it all . I would highly recommend his service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Install and Helpful Agenfz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and helpful agents. Connected TV quickly and gave a short tutorial.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived as scheduled and went right to work. Our set-up is complicated because the TV is wall mounted with the wiring going through the wall. They had to get a different mount to fit the spacing of the studs, but got the work done without a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that they forgot to give me my user Manuel, but I found it.They were so nice and helpful , they can connect anything from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected and mounted my 3 Televisions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 TVs from Best Buy, and I wanted 2 mounted in the bedrooms, and the 75" set up in the AZ. Room, I hired the geek squad to do the work, the guy came out and did a GREAT job, everything was mounted and looked and performed great, the guy was very knowledgeable, and made me feel that the job would be done and done correctly. Everything was setup and works great, he even installed a sound bar with big TV, I recommend the geek squad for all your set up needs, there a little pricy, but you get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek Squad team is terrific. They were very professional in delivering our new TV, and were very thorough in completing the installation process to our satisfaction. They were very patient in answering every one of our questions. I trust them to always do a good job! Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered snd set up my TV in a very professional manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad hooked up my new TV and took the old one away.

    I would recommend this to a friend
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