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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 18,772 reviews
  • Rated 5 out of 5 stars

    cactus jack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad serviceman set up our 50" sony tv very quickly and efficiently. He adjusted the color to where we thought we were almost in the picture as they are so real. We are very please with the technician and will buy another tv in the future from BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for a beginner of streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came were very professional and nice. The man who set up the TV in the living room explained everything to me and demonstrated everything which I needec

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men that visited my home to install the TV were very professional. Went out of their way to make sure I was fully comfortable with the operation of the TV before leaving.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad did it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did good job of installing the TV. they tried to set up the headset we purchased but it was the wrong one. I exchanged it and call the Geek squad that did the TV but they never came back to install the headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely delivery. The man was very helpful. He set up the TV and the settings for a perfect picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set-up my new tTV and showed me haw to use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two people did a great job in setting up my new and hauling a way my old one. Won't buy and TVs anywhere else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding, Professional, and Expertise service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I have sent in numerous POSITIVE reviews regarding the outstanding services provided by the technicians (Zach & Ethan) who delivered and installed my new TV. PROFESSIONAL, OUTSTANDING, AND CUSTOMER ORIENTED employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never install my Home Theaters w/o using Geek Squad. They guarantee all of their work....they do it in half the time and they explain any and all features of your new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and showed me how to turn it on and off.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just delivery not system integration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Physical set up was good. Neat job, connected all wires, did the set up to internet. My system was set up as a home theater by best buy , magnolia service years ago. My expectation was that this new tv would be fully intergrated into my system. That was not done. I was told there is a way the tv smart function can feed to my receiver, but they didnt know how to do it. I upgraded from standard delivery to tv connect to have these things done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank heavens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    God send i just sat back and 5hey demoed aftet set up I have the year round tech upport has saved lots of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DorothyS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my second TV from Best Buy in a month. My new Samsung has beautiful brightness. My 65” gives me a theater experience. As for my first TV, I asked for the Geek Squad. In no time , the reps had the TV connected, the Geek Squad adjusted all the settings. They were very competent and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was fast and efficient!! They made the setup of our new C1 a snap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an excellent tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician that installed our new tv was very exceptional. Knew what he was doing and did it quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad reps installed my tv and explained the way it works, etc., very patiently and efficiently. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were great, fast, and fun to deal with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in, unboxed my TV, unhooked my old TV, reattached all wiring and assembled the TV and stand. Set it all up and voila, it was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Install Team was very efficient and knowledgeable. They explained everything about the new TV and setup with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe Brown who instaled our tv was just great. He was on time, extremely pleasant and well informed. Installed tv, cleaned area after installation and answered all questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My installation by Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man in charge did a very nice job hooking my 32 inch smart tv up for me. I was very pleased with how it was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, Geek Squad! Job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me install and program new home theatre quickly and efficiently.

    I would recommend this to a friend
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