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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 18,772 reviews
  • Rated 5 out of 5 stars

    He was terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I’ve used the Geek Squad but it won’t be the last. He was punctual, knowledgeable, courteous and efficient. Whet more could you ask?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys made it so easy! In and out in 20 minutes. Set everything up, and took out the trash. All we had to do was point and click the remote. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough regarding the team you sent to our home to set up our new TV and surround sound system. They were wonderful, knowledgeable, helpful and so friendly. If anyone asks, Geek Squad is the absolute best out there!! Thank you, thank you, thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy delivery process. Installer was very efficient. Hooked everything up. Was very personable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were very professional. The geek agents installed my TV in a short amount of time. Excellent work!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, very professional and courteous, and very thorough too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for your help. My theater system sounds amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent. Got my Directv remote working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed quickly and I did not have to stress over any of the installation process. Geek Squad Service is worth ever penny...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents completed the television project in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The techs set me ip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv and made sure everything was in working order

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    E-mail Recovery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened my laptop as usual in the morning to discover NO e-mail files...period. Called Geek squad for help. They were able to recover my E-mail daily records which was fantastic, allowing me to send and receive, but were unable to recover my E-mail record history folders. Subsequently these were recovered by a Micro-soft technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did a fantastic job. Made sure that it was starting up and that Everton looked right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and efficient and helpful. Very pleased with TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a two man crew delivered the 65 inch Sony television, they arrived on time, set up the TV and sound bar and explained the operation as well as connecting it to my services, They were extremely efficient and friendly. the service was well worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was very helpful.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional in all that they did during there visit. They made great recommendations on the items that were installed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent expertly connected and set up new TV. Explained functions and answered questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was prompt, conscientious, courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad enhanced our usage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and covered the important steps for basic set up and usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice and polite geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    both young men were excellent in setting up the tv set and explaining various aspects about the tv

    I would recommend this to a friend
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