Customer Ratings & Reviews

We purchased in home setup. The technician was courteous, knowledgeable and efficient. She demonstrated the operation of my TV without making me feel incompetent.

Excellent team . Very helpful and knowledgeable. Went above and beyond to make sure everything was working to my satisfaction

The agent was so nice enough to have the TV set and was knowledgeable about the product

The agents did a great job at unpacking and installing my TV. No complaints.

The geek squad that set up my tv was so knowledgeable and they had no problem in setting up my tv. They were so good at their job and it was worth it to get them.

Replaced my tv & set up the smart tv function Excellent

The agents mounted my television and connected it to my xfinity box. The picture quality is fabulous.

All work done with explanation and cleanup. Very professional.

Connection was done quickly and completely. Connected the VCR into system that was there .

Charles Trask and Andrew Coy at the Panama City,FL Best Buy Store were great. They took out my existing tv and put it in another room then they installed my 50" Sony,and made sure everything was working properly.Showed me how to work the tv and remote.....They left their number in case I had questions later. They were fast,and took all the trash with them(They don't want the customer putting out the cardboard because it might attract thieves),and were polite. I know that not all Geek Squad employees are this way I guess it's the people they hire in some places. I believe that overall they are all great. I recommend the ones in Panama City,FL.

The Geek Squad is great and they do an excellent job on setting up everything on a new TV! They were very nice and polite! They were prompt and very good at their job!

Moved my old TV to another room and setup the new one

Love the service. The guy ran a little late because of traffic. He was very polite and helpful and he Explained to us how everything work on my tv.

Eric did an excellent job. He was very professional wore a mask and explained everything very well.

Very nice and patient installers job well done, would have geek squad install again

Jose did a great job installing my TV. His is very nice and helpful.

very knowledgeable about all the products and cable systems

my agent set my tv and showed us all the features that the tv has which saved us time if we were trying to figure out ourself so far we have not had a problem good job!

No geek squad on hand, but it was installed well by sub-contractors.

The two guys that come out to put up our TV were very polite young men. They helped me decide where to place my TV mount and showed me how it worked. They anticipated that I might want a different mount or wiring my TV wires through the wall. Although I didn't take them up on either of these offers I thought that they were very prepared to complete their job and more. Plus if I wanted to change my mount I wouln't need to go back to the store which is an hour away. They did a good job. The TV mount is sturdy and I have no concerns with my TV falling off the wall. So, I give them 5 stars here.