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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 18,772 reviews
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My summary says it all. They installed the TV for my elderly mother. And the guy brought groceries in for her! Very kind, and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connections completed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team members. Knew exactly what needed to be done and did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of two arrived on time, with a courteous call ahead of visit. These guys treated my place with respect, took their shoes off, installed the TV and guided me through manuals, and left the place super neat. I was impressed how polite they were. I know it's a little extra to pay, but in no way, I could lift and carry the box with 65" TV by myself. I'm glad Best Buy has Geek Squad available for these services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and Professional Geek Squad Agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents set up my tv and were very very professional and very very nice!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    POWER OUTAGE no deterrent for a PERFECT INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY BEST BUY MEMBER# 2634949588 Our installer, Caleb Krueger went the extra mile of stellar professional service by reassuring us that even during a power outage the LG 55" TV and Vizio Sound System would be successfully installed. Three hours after Caleb departed and the service was complete, the power was restored and our new home entertainment system worked perfectly, Thank you for a job well done, Caleb!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. Very professional. Would highly recommend Geek Sqad for TV installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician was very friendly and knowledgeable for this product. Had it set up and operating in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV- picture and quality are perfect. Geek squad installation was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iT WAS FANTASTIC! WISH I COULD REMEMBER HIS NAME.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HE WENT ABOVE AND BEYOND WHAT HE WAS TO DO. MOVED A TV TO ANOTHER ROOM TO PUT THE NEW ONE IN THAT PLACE. SPENT AN EXTRA BIT OF TIME SHOWING ME HOW TO USE THE REMOTE AN EVEN HAD ME USE THE REMOTE TO BE SURE I UNDERSTOOD HIM. WHAT A GREAT GEEK! HE DID SO MUCH TO HELP ME BECAUSE THE DELIVERY PERSON OF THE WASHER AND DRYER SAIS IT WASN'T ON HIS ORDER TO SET UP THE TV. I HAD BEEN ASSURED THAT IT WAS TO WORK THAT WAY. ANYWAY ALL WENT WELL AND I WISH I HAD TIME NOW TO LOOK THROUGH RECEIPTS TO FIND HIS NAME. HE'S DUE MANY SALUTATIONS!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jessie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and were very professional. Looking forward to working with you again in the near future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always used Geek Squad to wall mount install any large TV we’ve purchased. They are efficient and knowledgeable and get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad service. answered all my questions and configured set up for best viewing and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prompt, thorough, and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech crew knew exactly what it was doing, very quick and efficient, and even provided some helpful, free advice. Very pleased. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work done was very professional. Guys left the extra parts with me in case we ever changed out the tv that we had them mount. Very neat any tidy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sky and Chance arrived on time. They were able to set up my new TV, and install all my apps! They explained clearly what they were doing, and they did not leave until all my questions were answered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick set up and checking out all the settings.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick set up. Made certain everything was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great job installing the TV and setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived on time and the installation was completed successfully. The Geek Squad rep's were professional, courteous, and conscientious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get The Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two young men brought the TV to the house, set it up, explained everything. They were impressive. Great service. When you need help, ask for the Geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy was knowledgable and hooked everything up and set every thing to my internet, surround sound, and blue ray player. Good Job

    I would recommend this to a friend
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