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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 304 Showing 6,061-6,080 of 18,772 reviews
  • Rated 5 out of 5 stars

    Knowledgeable and courteous

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my 55” Samsung TV and 60” Sharp TV from Cable box to basic checked all channels and insured that everything was working on all my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with Installation of Mom's New TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very pleased with the Geek Squad's installation of my Mom's new 55" television. The technician was very knowledgeable, professional, courteous, and respective to both her and her property. All of the connections made worked perfectly and she was able to watch her new TV using the same cable remote that she used for her old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was excellent. They were quick and thorough. The tested everything and walked me through the operations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was everything I hoped for

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy transaction on a terrific product - fair price, accurate delivery date, informing installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The installer & Tech performed in a timely manner

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV, but did not connect it to all my devices. I had to call for a geek squad technician to come out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Breezy and Quick

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service person set up my TV quickly, gave instructions that were easy to understand and answered all my questions as well addressing my concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Install by Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers that delivered my LG 65" CX OLED TV did a great job. They were professional, knowledgeable, courteous and explained the set up process to me as they were setting up the TV. I don't know about you but I would rather pay Best Buy the delivery and set up fee that to try and do it my self. After all if the delivery or tv is bad Best Buy makes good on replacement. If I do it myself I own the mistake or damage to the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, knowledgeable and very pleasant

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job installing and removing an old tubed TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy our lg tv very much. The picture is very sharp and clear. We also like all the apps you can watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service Quick and very efficient We were very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs were the best!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and connected my tv. They were professional, polite and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the service. Technician was on time and very knowledgeable. Very friendly and helpful in explaining all the features of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tom connecting my TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom from Geek Squad knew what he was doing and connected my TV efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad conducted an excellent survey and revi

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total geek squad team from Tom in the store, to Doug and Kenny , the review and estimating team that came to the apartment, were outstanding in their commitment to the philosophy of customer first. Their technical skills were impressive as the pointed out that our tv/internet/Sonos issues were programming related, not equipment related. Please pass on to them our sincere thanks and appreciation for a job well done. Karen & Charlie H

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was extremely polite--knowledgeable--called before arrival--had my new TV up and working in a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install and setup of my new TV in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third party installer did great job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice young man installed and set up tv. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RELOCATION ELECTRONICS INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to relocating to Victoria, TX, I requested the Geek Squad setup and reconnect my electronics. It included my 55 inch Sony 930, an Onkyo hi-fi system, a central and two external audio speakers and a sub-woofer. My move included the necessary wiring and connectors. Suddenlink Cable was attached. In less than 30 minutes, all of my electronics were functioning. The two guys were "all-stars". They took the added time to explain how my hifi system will perform when viewing TV. I could not be happier with their quality efforts and results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He carted away the old TV and the new one was delivered, set up and I was given instructions. No hassles........prompt, professional,.......what's not to like?

    I would recommend this to a friend
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