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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 315 Showing 6,281-6,300 of 18,772 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were great. Installed quickly & explained the new equipment very well. Plus, they were on time no waiting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andre was excellent in the set up of our TV stand and TV itself. He took the time to show how it worked as well. Highly recommend him for any type of service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are doubting about putting up that 55-inch tv up yourself - definitely get Geek Squad to install it for you - super fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rndy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very nice and set up the Tv exactly where I requested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rndy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very nice and set up the Tv exactly where I requested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fantastic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best idea and service that a company can offer. So many companies offer no help at all. This is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and set up my devices and apps. They were prompt, friendly and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time and did an excellent job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and knew how to set up my televisions. I was impressed with their knowledge and helpfulness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians did an excellent job installing and connecting my TV. They even spent time showing us how to use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived and set to work disconnecting stuff and then unpacking the TV and sound board. They were very professional and explained what needed to be explained. I am using my Verizon Remote as they set it up so I could. They also showed me how to access the other things using the remote including my PS3. It didn't take as long as I thought it might. Very happy with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad had the TV up and running quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (really one guy) brought in, set up and connected it to Comcast. He installed our sound bar and adjusted it to work properly. He made sure all the apps worked and showed us how the menu worked. Made sure all the updates were downloaded. He was very thorough and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This experience has been soooo helpful. I just sat there and was able to relax while they set up lol. The guys were professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the TV and the delivery and installation. All went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick did a great job installing our new Sony 65" set. He answered all of our questions, and he cleaned up the packaging when he was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geeks arrived exactly as planned and on time. Again, they knew exactly what to do in a challenging situation. They were kind, courteous and efficient. We are sold on this kind of service from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe was very professional and took time to understand TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents called and arrived early at which time they unboxed my TV and connected my devices .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew put it all together and did all the set ups

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would highly recommend using geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tech, Matt, was great! Explained everything, professional, polite and patient! Fee charged for service I think is a bit high though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREATGEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team was very knowledgable and knew exactly how to hook up our television. They even put velcro on the back of the tv to hold the smaill cable box.

    I would recommend this to a friend
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