Customer Ratings & Reviews

The agents installed my TV and computer they were polite, knowledgeable and very friendly. Very quick install.

A job well done, geek squad well knowledgeable in their job

They came out to my house set up my 65 inch TV and put speakers in the wall. Great job

The Geek Squad installed my TV and hooked up all the equipment in a short amount of time and was very professional.

David called ahead to inform me that the service window (four hours) could be shortened to two hours so I did not have to wait. He arrived at the scheduled time. He tested the equipment and determined that the TV "mother board" was "broken" (my words) and the TV needed to be replaced. It had served us well for almost 7years. Sad news but I needed to move on and with his helpful advice selected a replacement from Best Buy's stock the next day. It will be delivered and set-up will be done by the Geek Squad. This is an excellent service.

This is an outstanding TV - it's picture is better than imagined but do get a sound bar to go with it

When I have used the Geek Squad in the past they have always been professional,has always completed the work and never had to call them back.

One TV was delivered a week early because of a write up error, however the two gentlemen that delivered and set up both TVs were very knowledgeable and made several suggestions on ways to enhance the new units.

Agents connected the new television, programmed the remote, and demonstrated how to find and use our favorite apps.

The technician delivered and installed a new 50 inch tv. He connected it to cable as well as a new sound bar and synced the remote to manage all three functions. He worked quickly and efficiently and hauled away to old tv. Great service.

Agents mounted TV to my existing wall mount. They had to lower it 10" to retain same TV level but did it quickly. Set up operation of TV very quickly but original price of service was $250 and don't feel it would be worth that price. $200 is questionable. $150 would be more in line.

I am always happy with the Geek Squad services. I renew my TotalTech services every year. The services are always excellent. They have always been available and so helpful. I am 74 and a widow and can always get help by phone rather than having to drive to the store. The installations have always been wonderful.

The agents did a fast and efficient job installing our new tv.

The agents showed up early (with notification) which was great. They hooked up my new TV and did initial setup in a timely, professional and knowledgeable manner.

Quick, nice guys, did a wonderful and expedient job, with great personalities to boot!

The geek squad were very fast and complete. They made sure it was working properly and to my satisfaction before leaving. Great job!

Trent and Dan removed my old tv. They set up the stand and hooked up the tv, sound bar, blue ray player, and satellite receiver. They also reset my home stereo. They advised me to get a new satellite receiver to get the best performance out of my new set up. After connecting everything, they explained how to use everything and answered all of my questions. Trent also gave me his cell # in case I had problems after they left. An outstanding job by the both of them.

They did and excellent job of setting up and explaining how to use the TV

Geek Squad is very knowledgeable on tv installation.

The installer, Alecsandr Arakelov, was clear in his arrival time and punctual. He was polite and clear in his explanation of the 50 inch Samsung UHD LED TV and its abilities. He followed all COVID-19 guidelines and I felt very safe as a result. He thoroughly explained all the features of the TV and provided me with recommendations in case I had the need for further services. I was thoroughly satisfied with the experience.