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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 351 Showing 7,001-7,020 of 18,772 reviews
  • Rated 5 out of 5 stars

    Geeks are super!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the Geek Squad multiple times on our home theater/computer setup. Wonderful young people who know their business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we were very pleased with the install - however the product was defective and had to be replaced - which took 2 weeks for the replacement to take place - we were happy to get the same person who did the first install - very professional - and nice man - we had a great time talking to him - and her did take his time to show us how to operate the TV - very kind person - had quite a bit of patience - we are older folks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    called ahead to confirm, was very friendly, knowledgeable and was very helpful beyond what he was required to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad brought my new tv early!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called and asked if it was ok if they came an hour earlier than scheduled; of course I said yes. They carefully handled my tv as they carried it into my house, unboxed it and attached the stand, then put it on my stand. Then they took my old tv away, along with the packaging for the new tv. They managed to do all this in less than an hour. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the service I got when my big screen was delivered and set up.It is a 65” and the guys were very professional. Knew exact.y what they were doing,didn’t take long to install and get set up. I would recommend this service to everyone,I am a widow of recent so I really needed this service.They made sure all was working before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Curt and Bob, not only hooked up our new 65" TV, but, also, connected all of our other components. When they left, everything was working! They were very experienced and knowledgeable in their craft. We were extremely happy and satisfied with their service and the outcome! Thank you, Curt and Bob!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents were knowledgeable and professional.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected my tv and connected all of my devices. Answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was terrific. They had my tv up and running in no time. Thanks Jimmy Bailey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inial tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mount was fine. could not hook up all devices initally because we did not have proper cable box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents removed old tv connected new one total setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks geek for working tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experts and they were efficient and neat. They were not long winded like I am here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was the way to go. Would definitely use again in future. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did A Great Job Installing My New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did everything expected and went above and beyond in instructing me and how to use my new TV. He was very personable and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only real option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was great, very thorough. The team answered all my questions even when it took them over the time allotted for my setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my new TV, removed my old TV and connected back up all my existing components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super service when installing my new 65 inch TV. They knew what they were doing and installed it quickly on our wall without damaging our wall or our furniture. They quickly connected it to the internet and started streaming from the apps we had subscriptions for. Always COVID safe with their masks on at all times. They were personable and professional. Would recommend them to friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two installations for the hassle of one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer let me know that the wall mount I had purchased was incorrect for the room, since my room had 24” studs instead of 16”. I purchased a much better mount which ended up being overkill. He came back a couple days later and swapped the mount I was using in a different room, since that room could actually use the better mount. Now I have two huge TVs with proper mounts and I feel happily overindulged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a word awesome on time professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS SET UP OUR TV, AND REMOTES. TOOK VERY GOOD CARE OF US.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Aid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a really good job and asked me how it was along the way

    I would recommend this to a friend
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