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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 353 Showing 7,041-7,060 of 18,772 reviews
  • Rated 5 out of 5 stars

    Installed quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the TV quickly then took the time to make sure I understood how to operate the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad guy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up all of my devices to the tv and made them work with one remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with the Geek Squad that set up my tv stand with fireplace and TV. They were hard workers that working quickly quietly and did excellent work. They removed all boxes and I would give them 5 Stars. Would absolutely recommend you use this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV and accessory connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up early and solved all my issues! Excellent Plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service by Best Buy employees was exceptional. The TV is perfect, great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had older analog connections in my house, but the Geek expert was able to set me up. I never could have done this alone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ray Kravitz - Service Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given advanced notice of the Geek Squad's arrival, which was timely. The installation and connection of the TV was performed quickly and efficiently, while practicing health protocols. The work area was immaculate upon completion. The basic operating procedures were demonstrated. The old TV was removed without incident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent connected my tv and showed me how to use all the apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Eric was Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about how very helpful our Geek Squad installer Eric was for our new Samsung 65" HDTV. He did a great job, including making sure all remotes were programmed and other components properly connected. I had concerns with my online purchase (I was overcharged) and he went above-and-beyond to help me resolve it (unsuccessfully, sadly, but he did try). Geek Squad never disappoints -- and Eric was especially knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge help with setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried doing setup myself but things were not optiimized. The staff were quick and professional and everything works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt delivery and technician was very courteous and knowlegable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the sound bar for my husband for father's day. He's very pleased he was wanting that theater sound it excellent item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup was professional and informative!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an excellent job in the setup of the tv, sound bar,and delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is good at what they do. Knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did a great job installing our new smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup by the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are totally pleased with the setup of our 70” Sony TV by the Geek Squad. These guys were professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two individuals took the time to ensure TV and Sound Bar were mounted correctly and that I knew how to set up audio out put.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and did an exceptional job and were very informabatale on operations of system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    82" new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered, set-up, and connected my new TV. Showing me how to operate the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered & set up my Samsung 75” QLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job installing & explaining the many functions of the TV

    I would recommend this to a friend
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