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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 356 Showing 7,101-7,120 of 18,772 reviews
  • Rated 5 out of 5 stars

    Geek Squad Representative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Representative hooked up our TV and showed us how to operate it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GeekSquad - IonTech installed tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all required. The only thing left out was getting me signed in to Netflix, which I did on my own later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very personal as well as efficient.knew what they were doing and did job while discussing tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connecting our new Tv to the internet, surround system and all electronics and sync our new Harmony control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgable and Polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setup my TV and trained me how to use it. They were very professional and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing new TV with mounting bracket and all appropriate connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life with Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my Samsung TV and did an excellent job. They arrived on time and did it in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer, Bryan, did an excellent job and installing a third TV when I asked him to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were neat, efficient, and completed the job in minimum time. Very impresed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup a 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Connected everything including the TV, Blu-Ray, & Play Station. I didn’t have to lift a finger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on the installation and setup of all apps and personal settings. No problems or issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd usually do the work myself, but our main television is a 80" Sony Bravia 4K that is both very heavy and expensive. After moving we paid for the service to have Geek Squad mount and install our set up. They were very accommodating, installed all our attachments, set up our universal remote for everything (some components changed from our move), and most importantly insured their work so if something happens I'm not stuck with the bill. If you have a complex setup, this is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex is the greatest....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job. Helpful, affable, courteous, and very patient. See below. (The previous visit ( about three weeks before) by two Geek employees insisted that the new BRAVIA TV had a software failure. I really wonder about that...such that the set had to be returned.) Alex brought the replacement TV with him, installed the new one, and removed the other one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE GEEK SQUAD MADE THE SETUP EASY.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD WAS VERY HELPFULL IN EXPLAINING THE DIFFERANT FEATURES AND THEY WERE VERY PATIENT WITH ALL MY QUESTIONS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came up and set my TV up to my Internet hooked up my TV in my room as well as the living room… I felt very confident with their knowledge and they helped me tremendously… I’m very pleased with the service would recommend Best Buy employees to enter a home and complete the task… Not to mention they were so nice… Good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    employees installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the employees were very knowledgeable and installed everything right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient, good sense of humor, made sure everything worked. Couldn’t ask for anything better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and setup were done when promised. Worth the money to have tv setup and old projection tv hauled off!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is a life saver. I had some question abouf the hookup on the TV and he came out and told me the answers to my question and showed me how to hook it up. I would be lost without the GEEK SQUAD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couch potatoe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Young lady that delivered and set up new TV was very pleasant and made sure everything was working as it should before she left

    I would recommend this to a friend
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