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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 361 Showing 7,201-7,220 of 18,772 reviews
  • Rated 5 out of 5 stars

    The Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great setting up my TV, even with setting up the channels too. I'm not tech saavy. They made sure I knew how to use it before leaving. They answered any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my new TV and the excellent servic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician delivered and set up my 55" Samsung TV, connecting it to my other components. He turned it on and showed me the basics of operating the TV until I read the manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CAME EARLIER THAN EXPECTED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set everything up and made sure all was working..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad technician was a Rock Star!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that came to my home was knowledgeable, courteous and respectful of me and my home. He was able to install the TV and explain to me how to switch from my regular programing to the Smart options using the remote control. He was very pleasant and I would certainly recommend him and The Geek Squad to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK squad was amazing. Set-up was completed in a timely manner and will diffently use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team we’re timely, efficient and were so fast in getting my 2 TVs up and going!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    everything was installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the knowledge of the installer. Did a very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good professional service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good professional geek squad service allows for a clean look when pairing tv wall mounting with an in-wall power kit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Adjustment Assessment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent adjusted the sound on all of the devices I needed help with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service for TV installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were excellent who set up my new tv ,fire stick and stand! They were courteous, professional and expedient. Recommended new cable box and power surge strips(they helped me order from Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad set up my Smart TV to work properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second young man who came out was extremely helpful. As a result I am using my smart tv regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, friendly, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys are great! Were quick, polite, respectful, did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and setup was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service.no ptoblems Nice second tv. I love Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellent Communicator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were excellent, efficient, especially admired that Sr. Agent Grimm tutored his apprentice with respect and care. Highly advise requesting his services .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation team did a great job from start to finish. They called and came, carefully brought my large 75 inch tv through 3 flights of stairs and set it up. They gave us a detailed demo and made sure we were ready to enjoy the new tv immediately. We had a very pleasant and smooth experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technical support crew were very quick and professional. I'm very happy with the set up of my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cayce Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cayce Awesome!!! Fast and straight to the stuff I need to know. Thank you, Cayce,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually requested the same service installer who had previously called on us (David). Very professiona and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nrw tv in almost 29 years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service personnel came and installed all the equipment in record speed and advised me how to use the new TV. They were earlier than I expected and did the install and left me to enjoy the equipment. Great job guys.

    I would recommend this to a friend
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