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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 380 Showing 7,581-7,600 of 18,772 reviews
  • Rated 5 out of 5 stars

    Very professional!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new TV installation and take-away of heavy old TV was seamless. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and perfect installation. Would recommend having Geek Squad do installations..no heavy lifting or measuring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV is great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation tech was very nice and helpful and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installtion was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great. they took the time to answer all our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy mount, doesn’t require drilling into wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A tv mount fora a smaller tv, installed to perfection by Mike and Mark, two GREAT Geek Squad technicians, has elevated my new tv so that a new sound bar will fit well under the tv. The mount was recommended by the guys and they were right. I am pleased with the whole process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived at the time he said.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mario was great! He took his time setting everything up and explaining it to my mom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got tv set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always happy with geek squad service. everything was installed correctly but for some reason the remote disconnected from the tv and i couldn't adjust the volume or mute butten. i called the tech and he came back and adjusted it . i appreciated it since i didn't have to put a claim in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my Smart TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were prompt in arriving and very helpful and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I expected and more…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable. They were on time, it didn’t take them very long, and they took the mess with them. When they were done installing they took the time to answer my questions and walk me through the TV and sound bar features and capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my Tv and hooked everything back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad assembled tv and ensured all was working as desired. Great team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew mounted the 65” TV in our family room and also hooked up the new subwoofer we purchased with TV as well as the DVD player and the DirecTV. They made sure everything was operational and answered all of our questions. They were professional and helpful. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T Geek Squad are the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents hooked up our new 55 in Sony in minutes and taught us how to use all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient and helpful. Answered all questions. Addressed common questions before I asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up tv and made sure it was functioning in all areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived when promised and did a quick and professional installation. Very efficient and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were on time and very informative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my 65 inch LG quickly. They were courteous, professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was fast and informative.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very good at his job. We had no problem working our tv after he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not very techie. Geeks explained everything and we're very patient while teaching us to operate the TV.

    I would recommend this to a friend
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