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Customer reviews

Rating 4.8 out of 5 stars with 287 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 287 reviews
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my TV easily, very professional. I had a wall mount already purchased, they discussed the pro's and con's of that mount and based on their recommendation we exchanged the TV mount with a Tilt mount instead of fixed mount. Turned out to be great advice. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was excellent. After our home wifi system stopped working, he analyzed and located the problem, repaired the internet-wifi connection, and restored the wifi equipment connections. We appreciate his successful efforts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt and excellent service no mess on my end to clean up they even took away the empty boxes explained the devices to me registered the items for me and made sure everything was connected and working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Insurance Plan Possible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With today's complicated electronics packages, software complicates many issues that arise. That on top of hardware issues, loss of use etc. Why would the average person not buy added protection for their devices, as it is cost effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my new "giant" TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad Agents install the new large screen TV that I purchased at Sam's Club. They were able to quickly mount it on the same mount from our old TV. They got everything working smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came on time hooked every thing up and even had a part on there truck for a old vhs player I thought I would never use again but I have some old stuff that I might look at sometime. Thanks for a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV with care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and efficient and cared about my needs they ensured that everything worked And showed me how to maneuver my new television , I would definitely recommend and will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Only Way to Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed 4 new TVs and programmed remotes, plus hooking up various other devices and speakers to bring our entire home into the wireless age. Then they tutored us through the operations. Invaluable service to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad customer service is always awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to call to ask some questions regarding a TV install and spoke to a great representative who was very knowledgeable about the subject. She covered all the bases and was sure that we had the correct appointment time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs mounted the wall mount and installed the flat panel tv in a professional manner. I was happy they were able to attach the small calbe box to the bracket behind the tv so it is not visible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were professional, set up this huge tv in custom cabinets built just for it. The tv, is very heavy. Its hung perfectly and agents were very respectful of the covid polocy and social distancing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an awesome job swapping out a TV mount we tried and didn’t like and installing our new Mantel Mount. They made everything easy and convenient. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV and was very quickly in doing so but with the best of results! They went over everything and have us on some tips in buying future items! Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my TV did a really fantastic job getting everything installed and also help us with few tips on what is the best mount options. Very fast and clean work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service by Geek Squad went above and beyond. Arrived on time completed the installation and removed any boxes and trash. Well worth it in my book. All the equipment works great and couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bosch dryer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents dismounted my dryer and installed a new pump and drain hose. Very professional job and my dryer is back in action.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed cable cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were highly professional, quick, and thorough. Will definitely use them again. Extremely happy and pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We asked around on what might work best for our situation and the BB clerk at the store gave some suggestions but felt this one would work best... Boy were they right!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my both TV's rapidly, excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD personnel was excellent, very friendly and they know what was a perfect installation. I'm very happy with them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt delivery and great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time. The installation was fast and without problems. I would highly recommend Best Buy as well as the Geek Squad!

    I would recommend this to a friend
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