Customer Ratings & Reviews

Best Buy did everything that they said they would. They came here around the time they said they were coming and they took the old tv away. I couldn’t have asked for more. They setup my tv for me with no problems and they did everything I asked for and they some

So professional, went above and beyond install. They helped my husband with the sound system and remote. We always buy thru Best Buy, so we can get the Geek Squad's help!!! Thanks!

The two agents came into the home measured and explained where it would go and hownit would look. I agreed and the proceeded to intall the until. They were polite and friendly and took all the nessassary garbage with them when they left.

Great experience.. Help make best decision for entertainment tv. Took time to explain everything and gave personal # for any further questions.

Agents came and assessed the situation, proposed a recommendation, had the parts and solved the problem within an hour. They were very knowledgeable, courteous, skillful and i think even a bit early.

Nice people, knew what they were doing, friendly. They had items with them that I needed for the installation because I ordered the wrong mount. Really terrific service!

Sadly, I don't remember the tech's name, but she accompanied Dustin to install my TV and wall mount. They were fabulous, love the Geek squad!!

The geek squad , did a awesome job : Installing and setting up the new tv and cable We have been satisfied Geek squad over the years and will continue to buy from Best Buy .

They were very professional and they quickly set up my new tv along with my old soundbar. They were also very thorough on showing me all the features and benefits of the new tv.

These guys are great! Mounted my 86 inch tv in less than hour. They were very professional and exact with their measurements.

The agents were super efficient and did a great job installing the tv, explaining the features, and providing great service! 10/10 across the board!

They were knowledgeable and friendly. Explained everything they needed to do and promptly order any parts that were needed. Excellent service.

The geek squad was very knowledgeable, helpful, and skillful in hanging our big 77” TV and getting all the streaming channels set up.

The folks accomplished the TV switch, relocated the old TV, hooked up all the ancillary equipment, and provided a concise instructional period.

The agents were extremely professional and knowledgeable. I have total confidence in their ability to mount the tv on a tile wall and installed SONOS equipment flawlessly.

The tech was able to trouble the problem and find the solution. He explained what probably caused the problem and What I should try if it happened. Total tech coverage paid off

The agents mounted all of my equipment and were very knowledgeable and professional. I will be sure and request them to install additional items at a later date.

The Geek Squad went above and beyond to solve a problem and they were professional, compassionate, and patient with non-tech seniors. They could not have been better.

This was my second time using Geek Squad. They made sure the tv was hung correctly then walked me through the functions of the TV. Clean, Professional and on time

Excellent Work. They always listen and go over a lotted time if needed. No gripping. They get to the bottom of the issue.