Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 287 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 287 reviews
  • Rated 5 out of 5 stars

    A++ service from start to finsih

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt & Barry were tremendous, they took care of everything. I had a new 85inch tv hung, as well as my old 55inch in another room. Professional, courtesy, and all around great work. Including set up of both tv's. I couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentlemen were very attentive and even re-configured my soundbar. I would very HIGHLY recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent Cody was very knowledgeable!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody was our agent. He did an excellent job. He was knowledgeable and very helpful. He was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at all they were very professional. They hung up the TV very quickly and it turned out beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV antenna program guide not communicating.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a problem with a TV not getting some program information. They came in and got it taken care of quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and answered all my questions. On time for the appointment. Job was done in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Gav come out and mount my tv. A week later Todd installed the sound bar. These guys are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new TV professionally.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were knowledgeable, efficient & considerate. Wouldn't hesitate to use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient and professional TV mounting.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were very professional and efficient. They explained how/where they were going to install the mount and asked for permission.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When these guys show up and go to work, good things happen. That was certainly the case when the Geek Squad came recently to our house to troubleshoot a streaming problem. The problem was diagnosed and resolved. I'm a happy camper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very helpful. Showed up on time. Went right to work & explained what was going on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted a tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to mount and setup a tv. They were fast and professional. Everything went smooth and they made it super easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure, this was great. Geek Squad and TotalTech are worth it for the free installation alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent reps for Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv's in my home and set up my service. Ther were outstanding as they went above and beyond to make sure that I understood how to manage my new tv's. Thanks Guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Emanuel and Tyler did an amazing installing my new LG C3 TV. Geek Squad and the Best Buy Totaltech is a must-have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Tech was amazing. Had it installed before I even knew it. Thought it was my old tv (only smaller)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast and efficient service to my dryer. Will continue to purchase my appliances from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Team Was Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team who came to set-up and install new 75 inch tv, mount and soundbar! The two tech's were very nice and knowledgeably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ROCKS!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent was EXCELLENT. Hong my new tv & soundbar perfectly and explained everything he was doing along the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys do an awesome professional job in doing any kind of installation around the house i strongly recommend you getting them if you wanna have that perfect look on anything you need around your house!

    I would recommend this to a friend
Sponsored