Customer Ratings & Reviews

Justin Jensen is wonderful. He is so helpful and kind. My dog loves him! Justin is so knowledgeable, he makes it easy to upgrade my TV’s and internet provider. Life is lovelier when Jason fixes things too. I can’t say enough good things about him!

My agent reset my printer . The printer has been an issue since I bought it and he explained to me how to reset it. He also helped set up and deal with my Morgan Stanley account. He was patient and very knowledgeable about managing my issues.

the techs mounted the tv installed receiver and universal remote - great job

it has helped some but still have connection problems at times.

Great job hooking up my new computer friendly explained the process

Gustavo Mesa came and fixed my issue immediately. He was so polite and patient…A lot of people do not have a lot of time or patience for us elderly people! I hope to get him every time I have a problem!

The techs were so attentive, knowledgeable, respectful and installed and defined my new computer. Answered all of my questions. Very great service.

Chez of the GEEK SQUAD arrived at my home on schedule. He did a fantastic job of solving my computer problems and updating my system to the latest Windows 11 operating system. I am extremely pleased with his performance and the overall response of the GEEK SQUAD.

Agent fixed my printer issue with connecting to my computer wirelessly, very happy with this solution. Was on time and very professional.

The agent was great and I was very delighted. Gabriel was great helping me to understand my new printer and computer. In addition helped me to locate the correct battery replacement for my laptop too!

The Geek Squad came to our house and fixed a problem with our printer not connecting to our computer. He did an outstanding job and was very friendly. I'm so thankful that I can use my printer again!

Robert Luong is excellent in all ways -- knowledgeable, patient, multifaceted in his skills, personable, and responsable always.

Always take care of my issues. Great service. Very pleased always with this combination of Best Buy & The Geek Squad.

Set up my new hard drive--- Alex Puentes was from the Geek Squad and was EXCELLENT!! Did a perfect job and was very helpful with any questions I had. Wonderful employee.

After internet provider changed my router, had problems connecting to my printer. The Geek Squad agent was prompt and thorough and answered all my questions. This service if of great value to me.

The agent was able to set up my new Epson ET-3850 printer. I was unable to do because Geek Squad previously set up an eero wi-fi router, which became my wi-fi router rather than my Arris combination router/modem.

Toby was really polite and helpful. He gave us instructions on different apps. No problems The experience was great. We have never had a bad experience with the Geek Squad.

The service was first class! He found the issue, explained it and fixed it. He went on to look around a fix a couple of things that might rear there ugly heads and fixed them!!

Richard is the best Geek Squad member that you have. He knows how to talk to people and how to fix things and that is what i like about him. You owe him a raise. Please keep up the great work.

Eddie was a wonderful communicator and fixer! I couldn't have asked for better, more efficient service than he provided. I was extremely satisfied.