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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 156 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-156 of 156 reviews
  • Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gooddddfffffffffffffffffffffffffffffffffffffffffffff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by excellent staff. Very supportive and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike, .....did not take him long to figure out iss

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Mike is always thorough and knowledgeable about my issues with my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with apple all in one problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has helped us many times, we have always been pleased. Well worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    survey

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has helped some but still have connection problems at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He knows what he is doing.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He fixed the doorbell so the ring could be heard in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv receiver and remote done very well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the techs mounted the tv installed receiver and universal remote - great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer hook up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job hooking up my new computer friendly explained the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv troubles

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was efficient and helpful in resolving my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped fix printer/computer issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having Geek Squad to help me troubleshoot computer/printer problems…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daren is great!! He fixed the printer issue. He was very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Usually helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the geek squad several times and they usually have been helpful though sometimes there English is hard to understand

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    . When Jamie McKendree came he was outstanding.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Shamin offered no advice except to bring the printer in.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Awful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never again!!!!!!!!!!!!!!!! Will not buy anything from Best Buy. Cannot even reach the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rewards program needed changes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUY handles the cash rewards when applying for a BEST BUY credit card. This has possibly turned my wife & I off from future purchases. This could be handled so much simpler for the customer. Please use some common sense & make some necessary changes. Alan

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad installed. Young man was good but I nee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing worked right. It is still not set up the way I would like.

    I would recommend this to a friend
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