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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 241 reviews

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87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 241 reviews
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to house to reprogram a TV remote and to instruct me in its used. Excellent work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote and sound setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was super helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv repair service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keith was a very good tv technician and came to our house twice to evaluate and then repair our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected everything correctly! I was pleased with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, efficient and accurate service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient and accurate service. They were on time and accomplished the task in excellent fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that delivered and installed my garage freezer were wonderful. The freezer was cleaned & ready to go within minutes of arrival. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad hooked everything up perfectly. All the equipment is responding to the remote with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Control Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were polite, friendly and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents quickly and efficiently installed the receiver and programmed the remote. Made sure we understood and were able to effectively use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku device works perfectly. Geek Squad agent Adam installed two Rokus and answered all my questions. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Control Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were very thorough and professional in the installation process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes getting used to but it's an excellent remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek guys did a super job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time,, did exactly what was expected, insured we knew ow to operate the equipment they installed and answered all our questions. Couldn't have been better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New audio system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. Competent, friendly installers. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product choices and logistics for installs of TV’s and audio by Paul Sereno

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad completed remote zone programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service person arrived on time and completed the remote zone programming in a timely and professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to help with wifi coverage. Hidden in cabinet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent support experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spencer did a wonderful job reprogramming a universal remote than runs a complicated surround sound entertainment system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the firestick quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service representative was appropriately dressed (covid-19), professional in explanation and in handling the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is reliable and installed by Geek Squad pro team

    I would recommend this to a friend
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