Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 338 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 338 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great, they go the extra mile and do such a nice job, I will use them as often as I can and recommend them to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Schedule, Prompt Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduled appointment online. Technician called to reschedule due to staffing problem. Rescheduled appointment was on time. Technician took the time to explain the entire process to me. Made it clear what he did and why. Explained the features of the product thoroughly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    David was great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was awesome! Very knowledgeable and showed me how to work everything. No complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Auto Start and Reversal of automated door unlock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years the remote start and auto lock/unlock system worked perfectly. Then about a year ago the locks quit locking and unlocking remotely and with the car door electric lock system. Thankfully, BestBuy had told me when they installed it that it may short circuit or something like that because they had to put a relay switch in my 1994 Dodge Spirit. I forgot this until I called and asked them about it. He knew exactly what was going wrong and gave me a quote that he kept his word to and worked on my car. Now I can lock my car with one click instead of manually locking all four doors that automatically all unlocked! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compustar 4905 and add on alarm system.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my Compustar 4905 Remote Start Kit and the add on Compustar alarm system on my 2013 Ford F-250 about 3 weeks ago in Chattanooga, Tennessee. They did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great professional service.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed a remote start and alarm system in less than 3 hours. I couldn’t find where he hid the harnessing. Well done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy wife, happy life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote start works great on my wife's Subaru. What a blessing to have the electric seats and the car warm when she is ready to leave for work.

    I would recommend this to a friend
  • Pros mentioned:
    Auto start

    Rated 5 out of 5 stars

    Clean install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had best buy install a remote start on my wife's new camry. Got the car back clean and couldn't tell anything was done to it. Remote start worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I have no idea what is the item for. It is chosen by geeks quad for me when they installed the remote starter for my car and it works good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the remote start installation on my car for about 1 month and really happy with their work. They are super knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Auto start

    Rated 5 out of 5 stars

    Great Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this advanced product was added by my geek squad installer and has been crucial in protecting my car when I pre start the vehicle for my remote start.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great employee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two cars worked on in the same day and the employee was nice and very helpful he also did a great job on the install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Professional Install Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did a nice, quick, and clean job installing the remote start on my car. It was definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    NSTALL - SECURITY ADVANCED ADD-ON INSTALL

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There AutoTech's did a excellent job on the my 2011 Toyota Tundra very happy with the results and did it in a timely matter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love It!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional Install! I had a thinkware F770 front and rear dash cam installed. Very clean install and the cams work great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security on hot hatchback

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect job done on my new civic hatchback, viper alarm was installed by Johnny who is a expert in electrical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service will definitely recommend to friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to install alarms and stereos but now its easier to just let someone else do it... My Installer was very helpful in getting things working....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling Secure

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a remote start for my truck which I was going to install myself.(Recently I purchased new appliances for our kitchen and added the Total Tech Support) Well even though I didn't buy it at Best Buy it was still installed for free. Brian the installer in Huntington does a great job and answers all your questions. He has done 3 of our cars now and I have one more to get done with remote start.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    expert technician

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician told me a time frame of 1- 1 1/2 hrs to install my add on but it only took him 30 mins to finish the job!

    I would recommend this to a friend
Sponsored