Early Black Friday DealsNew Doorbusters through SundayShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 446 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.1 out of 5 stars

  • Professionalism

    Rating 4.2 out of 5 stars

  • Expertise

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 446 reviews
  • Rated 5 out of 5 stars

    Air Condition Installation

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of our new 10,000BTU casement air conditioner was excellent. The installation team worked with our requests, and handled the entire installation professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy Customer!!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional!!! Wonderful Job Installing!!! Will ONLY Buy My Appliances From BEST BUY From Now On!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Pleased with the air conditioner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional they did a great job being this was a old house . They arrived exactly at the time they told me they would. They were in and out so quickly I was pleasantly surprised .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Window AC installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with their work. Very polite. Went out of their way to make the AC in the space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Was installed nicely by the Best Buy guys. Seems to not fully register the temp and energy savor. Sometimes turns off for no reason.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portable Air Conditioner Install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the guys that you sent to set up my air conditioner. I made sure that it was done right and that I understood what they were doing. They were on time and professional. I would be happy to have them back for any future set ups. They really knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great AC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE window A/C unit works very well no complaints. It is in my bedroom. Quiet operation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installment service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the install with my air conditioner and I'm glad I did. Installer was courteous, professional, knowledgeable and pretty funny. He noticed a problem with the air conditioner plug and quickly resolved the issue by returning the faulty air conditioner and coming back the next day with a new one. He installed it and it works like a charm. Installer was awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Ac

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools good...I would recommend this.... Low noise and easy to use.........

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Little and powerful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very quiet, yet delivers great cooling! For a small space it is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works easily and flawlessly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works and keep me going during heat wave. Best compliment you can give an a/ ! Installation and delivery by Best Buy also flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It gets the job done

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good working AC. It keeps my living room cool and if I want only the fan on it keeps the room temperature mild especially at night when the temperature outside drops.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    As described!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install by the geek squad. Quiet, cool & I'm a satisfied customer!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Installation great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy did a great job. Very efficient, quick and polite. He cleaned up all the packaging and made sure his feet was clean before he came inside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Lots of cool in a small package.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit really does the job as advertised. I use a fan to blow cool air to other parts of the house. The remote control is convenient and manages all functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coolest

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My air conditioner is just right for my bedroom. Im so cool. I absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super service!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an air conditioner from B B for our daughter and they came and installed it. The air conditioner works great and the team that put it in the window were on time, friendly and fast! Would recommend B B to everyone for service. They're the best!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Loud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great, however the product was less so. The condenser didn't work, so there was no cooling. The fan worked, but was loud even on low. Some weeks later, a second unit was installed. This time it worked, however the noise was no better than the first unit. It's louder than any other window mounted air conditioner I've ever had; it's even louder than my portable air conditioner. That being said, it does cool fairly well. Still, I would look for another brand.

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      We are sorry to hear about the inconveniences caused to you because of our portable air conditioners. Like any other electrical device, this unit will create some sounds when operating due to the powerful compressor working to cool the space you need it to. We are glad to hear that the air conditioner is working well to cool the space you need it to. Our customer support team will be able to look into any of your concerns and troubleshoot for you. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBC0814. We look forward to making this right for you. Thank You ! JMATEK

  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. Ac works well and is very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Well done AC installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived earlier than scheduled. Removed the old unit. Got the new unit installed. Everything done in a very short period of time.

    I would recommend this to a friend
Sponsored