Customers often highlight the ease of use, high-quality remote control, and straightforward setup process as significant advantages. Many appreciate the device's streaming capabilities and excellent picture quality, particularly for 4K content. However, some users experienced performance issues such as buffering and freezing, and found the interface needed improvement. A few also noted limitations regarding storage space and challenges with receiving local channels.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-133 of 133 reviews
Rated 5 out of 5 stars
Great for a non-techie cord cutter like me
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been using the sling app for about six months already,I purchased this because I would be able to integrate my OTA channels , worked out well. The only problem is your kind of on your own,not much information out there my , OTA channels did not populate Guide information , I remembered during the set up I used my ZIP Code ,I live between Chicago and Milwaukee ,my ZIP Code does not populate the guide , I went back in to set up and entered a Milwaukee ZIP Code The Milwaukee information showed , but not the Chicago , I get 60 channels and half of them come from Chicago so it would be nice to be able to enter two ZIP Codes I’m sure there are more people with this issue ,so it would be nice to be able to enter two ZIP Codes maybe they will fix this guess I shouldn’t be complaining getting 60 over the air channels though still a nice product I will be buying a second one,
I would recommend this to a friend
Cons mentioned:
Performance
Rated 1 out of 5 stars
Horrible player
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not waste money on this streamer. It's a joke and freezes all the time when watching content. Had just a roku express before and works way better and rarely will skip when watching something. I will stick with roku and a brand who can back there name up.
No, I would not recommend this to a friend
Brand response from AirTV Support
Posted .
S2325, I'm sorry to hear about your challenges with with AirTV Player. The performance issues you've mentioned are certainly not what most customers have experienced. If you are willing to give us a call at 1-866-974-1354 or reach out to us on Facebook, we'd be happy to help you figure out why the player isn't performing in your particular environment.
Cons mentioned:
Performance
Rated 3 out of 5 stars
GLITCHES
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unless i have a Lemon of a product ..how can people here give 5 stars ? ? I cant go threw a night without problems of one way or another. glitches
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Lots of glitches
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Since using this from the beginning I have had issues. Constant Sling crashing, maybe 8 times a day or more, I'm not exaggerating. Many times I want to start a channel and it won't start so I have to hit "back" then go back in and it starts. Sometimes it won't start until I restart the AirTV. There doesn't seem to be a way to shutdown Sling and restart it vs the entire box. If I start YouTube then Netflix then it will restart Sling. When you scan all the channels they end up being mislabeled. When I asked about it they said they haven't worked that out yet. Every time I've called to ask about issues the rep seems to pretend they haven't heard of any issues and has no idea what I'm talking about. It would have 1 star if the design wasn't good. You'd think they can just have an update to fix these issues. Maybe I have a lemon.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great Product
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wow! Love this product. I use Sling tv. Cut the cord! Pause and record local OTA channels with adding a portable hard drive ($60 and use recommended drive). Seamless interface. Purchase a great OTA antenna (I spent $80) and install in attic if needed to get all local channels (it will be worth it). Make sure internet service is fast enough (I use 100mb and no problems). Only negative is while recording a local OTA you can't watch or record another OTA. (but you still have all the sling channels to watch or record at the same time). It is worth that one drawback to save big bucks. I'm saving $70 a month compared to my other provider.
I would recommend this to a friend
Cons mentioned:
Performance
Rated 1 out of 5 stars
Multiple issues: junk.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Having same issues as others. Already sent 1 back. Constantly freezes and has to be unplugged. Buffers as well. Keep getting messages about it losing internet connection. I have a new router and the fastest speed and no issues with other devices.
I checked and it has the latest update. They make you return the player before they send a new one. They "lost" my return for several days. Was 2 weeks without TV. Wouldn't credit Sling for outage.
No, I would not recommend this to a friend
Brand response from AirTV Support
Posted .
Kcappy, I'm sorry to hear about you issues with your AirTV Player. This certainly isn't what we see with most users and I can understand your frustrations. If you are willing, I'd ask you to reach out to customer service (via Facebook of our call center) and ask them to pass your information on to the product management team. We'd like to dig further into your issue and find out why the device isn't performing well for you.
Rated 5 out of 5 stars
Great device for cord cutting
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been using the AirTV for about a year now. Sling has provided multiple updates that makes this an intriguing device for cord cutters. It is Android based and has proved reliable and fast. The DVR capabilities for local and Internet channels is fantastic. Navigation is simple. One of the best is Bluetooth connectivity for headphones - works great!
I would recommend this to a friend
Cons mentioned:
Performance
Rated 1 out of 5 stars
Do more research
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have to clear cache, restart, turn off / on almost every day. Their customer service is "Clear Cache, Restart". Do more research and buy something else. I'm seriously thinking of Nvidia Shield.
No, I would not recommend this to a friend
Brand response from AirTV Support
Posted .
JDuke, I'm sorry to hear about your trouble and can completely understand your frustration. This obviously isn't expected behavior. The AirTV Player should run without incident for months at a time. If you are willing please reach back out to customer service at our 800 number or via facebook, we'd like to help solve this problem. Please ask them to escalate to the product team so that we can do some research and figure out what is causing your box to misbehave.
Rated 5 out of 5 stars
Best solution for Sling customers.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Integrates local over the air channels with Sling channels seamlessly and can even use Sling's OTA DVR for recording over the air channels if you plug in a USB storage device.
I would recommend this to a friend
Rated 1 out of 5 stars
Company is Horrible
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product does not work as advertised. They admit it does not work with Roku and Sling. They said they are working out the bugs. They will not allow you to wait for them to fix the bugs, they make you return it as if you keep it over 30 days while they try to make it work, you are stuck with it. If they could get it to work, I would keep it. They are forcing me to return it and get another competitor's product since they don't have their product working as advertised. Seems like poor customer service. You would think they would be lenient in the return policy when they know the product does not work as advertised and people are trying to stick with their product.
No, I would not recommend this to a friend
Brand response from AirTV Support
Posted .
bb121 - Please reach out to us via Facebook or our 1-800 number. Your review seems to be about a different product. AirTV Player (as sold by Best Buy) was never intended or promoted to work with Roku. AirTV Player has been available for over year and is being used by large numbers of customers every day. We do a have another product (simply called AirTV) and that product does integrate with Sling TV apps on Roku, Android TV, Fire-TV, iOS and android mobile devices. We are always happy to help if you are having issues.
Rated 5 out of 5 stars
This is Perfect!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it.sling+OTA dvr.I get 44 locale channels.It works great i wish i did this a long time ago.
I would recommend this to a friend
Rated 1 out of 5 stars
can not load spectrum's tv app
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
useless for me as spectrum is my provider and I use their app to watch tv rather than cable. This airtv player can not load the spectrum app so it is useless for me. Got a roku player for a fraction of the price and will hook my antenna directly into the tv itself. and yes roku loads spectrum app no problem
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Won't stream ota channels
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this to stream my OTA channels. It won't connect to the android app. Talked to customer service and the told me and they were no help. Basically garbage
No, I would not recommend this to a friend
Brand response from AirTV Support
Posted .
I'm sorry to hear that you are having problems with your AirTV player. The AirTV Player (as opposed to the AirTV) is a set top box designed to deliver streaming content to a single TV set. As such, is is not intended to stream OTA channels to other devices. That functionality is available the with AirTV (local channels server) which is available via airtv.net. We apologize for the confusion, but please feel free to reach back out if you have additional concerns.