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Customer reviews

Rating 1.7 out of 5 stars with 3 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Rated 3 out of 5 stars

    Okay quality but horrible packaging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the quality is okay however the packaging was horrible. The screws and nuts were scattered all throughout the package and I had to literally go through the whole box looking for it. The directions are not great either. For the price you pay I’d expect better.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hello and thank you for your honest feedback. It is because of customers like you that we continue to improve as a business! Please come see us again soon. Customer Care (TJ)

  • Rated 1 out of 5 stars

    Next time, maybe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was Very excited to receive my patio, sadly I didn’t receive them with their screws & don’t live close to a place so I may buy extra parts.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Please reach out to Best Buy Customer Service at 1-800-BEST-BUY so a representative may assist you in filing a claim with the manufacture for replacement hardware. Customer Care (TJ)

  • Rated 1 out of 5 stars

    No Screws and missing table and lots of parts.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one box came and is missing tons of parts. I've contacted best buy several times and no solution. I've waited 3 weeks and they keep asking for my review.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hey there Boomer. This item comes in two boxes so if you have only received one, there is a problem. Please reach out to Best Buy Customer Service at 1-800-BEST-BUY so a representative may assist you with next steps for resolution. Customer Care (TJ)

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