Customer Ratings & Reviews
- Model:
- HG-44-GG
- SKU:
- 6514780
to a friend
Customers are saying
Customers express satisfaction with the Riverdale King Platform Bed. However, some customers have concerns about the assembly process. One customer stated, "If I had paid full price, the complaining wouldn't stop."
This summary was generated by AI based on customer reviews.
Missing parts and no instructions
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited about this purchase only to find out it was missing hardware, instructions, the feet, the stuff to connect the head board to the frame, and the slats. The only thing we recieved was the head board and the the four sides. If I could give this 0 stars I would.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi Mary! Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention. Please reach out to Best Buy Customer Service at 1-800-BEST-BUY so a representative may assist you with this issue. Customer Care (TR)
- Pros mentioned:Assembly
Bed Frame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy materials ! Easy to assemble and nice color it complements on our guest room
I would recommend this to a friendBrand response from Customer Care
Posted .Dear Anaiah, We sincerely appreciate your time in providing this valuable feedback on your experience with us. We look forward to the next opportunity to serve you. Have a great day! Customer Care (TJ)
Not as pictured.”Easy” assembly if u have 3 hours
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no black frame in the box as pictured. One of the main teasons i bought this bed frame was to possible swap the support frame with another one in my house. The frame is permanently a part of the cusshioned side rails and the slats are custom for this bed. The price was phenomenal with the Tech membership so i didnt mind the extra labor to put the entire frame together. If i had paid full price, the complaining wouldnt stop. Bed looks nice with a low profile but cushioned frame and sizable headboard
I would recommend this to a friendBrand response from Kara - Product Support
Posted .Hi there and good day. Assembly is often difficult if one modifies the structure. We are glad you like your purchase and are ultimately pleased but do want to remind everyone that modifications to products can void the warranty. Have a good day. Customer Care (TJ)
- Pros mentioned:Assembly
Great frame
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is actually a pretty nice bed frame. Putting it together wasn’t too bad, given the large size. The hardest/most annoying part was all the individual slats.
I would recommend this to a friendBrand response from Kara - Product Support
Posted .We always enjoy hearing what our customers have to say, even when assembly is involved! We’re glad we could be of service and appreciate the 5-Star review. Please see us again if there is anything else you need! Customer Care (TJ)
Loving it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wfe loves it and it looks great in the room. We both love the color and style
I would recommend this to a friendBrand response from Customer Care
Posted .Thank you so much for this great 5-star review. We are so glad you're enjoying our product and appreciate you being a loyal customer. We look forward to helping you again soon! Customer Care (TR)
- Pros mentioned:Assembly
Amazing bed frame!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to snag this bed on sale. Came with all the tools needed and picture instructions. Only took about an hour and half to set up this included the time taking it out of the box. If your looking for a bed frame this is the one. 10/10 would recommend.
I would recommend this to a friendBrand response from Kara - Product Support
Posted .We’re so happy to hear you had a great experience with this Flash Furniture Riverdale Bed. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Customer Care (TJ)
- Pros mentioned:Assembly
As good as the picturs and desceiption
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues at all. Not too hard to put together. Cant go wrong for the price!
I would recommend this to a friendBrand response from Kara - Product Support
Posted .We are so pleased you had a good experience with the purchase of the Flash Furniture King Platform Bed. On time delivery, accurate product representation, and satisfied customers - those are our goals! Have a great day. Customer Care (TJ)
King frame
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice frame the price was awesome as well didn't take to long to assemble but the instructions were horrible
I would recommend this to a friendBrand response from Kara - Product Support
Posted .We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you. Customer Care (CC)
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price! Looks sturdy and amazing design
I would recommend this to a friendBrand response from Kara - Product Support
Posted .I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! Customer Care (CC)
