Customer Ratings & Reviews
- Model:
- HG-19-GG
- SKU:
- 6514781
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
- Pros mentioned:LookCons mentioned:Assembly
Looks good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look and the material. One of the screws on the side panel fell out and I couldn’t put it back in but it’s still pretty supportive. There’s a little bit of extra room on the sides of the mattress but not super noticeable. Putting it together was a little more difficult than my last bed frame.
I would recommend this to a friendBrand response from Customer Care
Posted .Thank you for your kind words, Kenzie. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your experience. We look forward to the next time we’re able to serve you. Have a wonderful day! Customer Care (TJ)
Sturdy for kids
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy for kids, easy and fun to assemble. Only issue I have with this product is that I have had to put it together a couple of times because like it said earlier “sturdy for kids”. My daughter sometimes wants me to join her in the bed, in situations like that, I climb on very carefully, cos any wrong move the bottom part gives away.
I would recommend this to a friend- Pros mentioned:PriceCons mentioned:Damage
Good for sale price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bed for the sale price. Easy to build. Box had some damage but everything inside was just fine.
I would recommend this to a friendBrand response from Customer Care
Posted .Dear Tommy, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Customer Care (TJ)
- Pros mentioned:Easy to assemble, Matches decor
New bed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Easy to assemble, matches decor in house nicely, it is exactly how it is described. Materials are of the best quality.
I would recommend this to a friend amazing bed frame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful bed frame. It was easy to assemble and is very good quality.
I would recommend this to a friendQueen bed frame review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful bed frame beautiful color. super easy to build and really sturdy
I would recommend this to a friend- Pros mentioned:Easy to assemble
Tribecca twin bed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was easy to assemble. Looks nice and functions as should.
I would recommend this to a friendBrand response from Customer Care
Posted .Hello. We sincerely appreciate your time in leaving this feedback on your experience. Your comments help others contemplating the purchase of this item. Do not hesitate to reach out to us if we can be of assistance in the future. Customer Care (TJ)
Easy set up great bed.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set and very sturdy. Would recommend.
I would recommend this to a friend- Pros mentioned:Love
Becky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I I love my bed frame so pleased with my purchase thanks
I would recommend this to a friendBrand response from Customer Care
Posted .Hello Rebecca! We appreciate you taking the time to review our products. Our goal is to have quality products at competitive prices, and we are so happy you are satisfied with your Tribeca Platform Bed. We're kind of obsessed with them too! Thank you so much, and have a great day! Customer Care (TJ)
Bed frame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good! Easy to set up, as long as follow the instructions!
I would recommend this to a friendBrand response from Customer Care
Posted .Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. All the best, Customer Care (TJ)
- Cons mentioned:Incomplete parts
Sent incomplete tools
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.complete bummer!! sent a incomplete materials. missing all 4 locking nut screw. Would never recommend!
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Roxy, we apologize for the inconvenience you've experienced with this order. We know how disappointing it can be when you are so excited for a new purchase and there are issues. Please know that your feedback is invaluable, and we take this matter very seriously.
We sincerely hope that you will give us another opportunity to earn your respect and your business.
Customer Care (TJ)
Bad service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How can i order for this frame since abd its taking forever to get to me. I’m calling everyday same problem keep moving the delivery date tch.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Josh, I'm sorry for the delays you're facing with your order. For immediate assistance and updates, please contact Best Buy Customer Service at 1-800-BEST-BUY. They'll be able to help resolve the issue and provide further information. Thank you for your patience and understanding. Customer Care (TJ)
My review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have reasonable price or you can pay in 4 with interest free
I would recommend this to a friendBrand response from Kara - Product Support
Posted .Hello! We appreciate you taking the time to review our products. Our goal is to have quality products at competitive prices, and we are so happy you are satisfied with the Flash Furniture - Tribeca Queen Platform Bed. We're kind of obsessed with them too! Thank you so much, and have a great day! Customer Care (CC)
What experts are saying
