Customer Ratings & Reviews
- Model:
- TFALA502DC3PWP
- |
- SKU:
- 6288020
Customer reviews
Rating 4.1 out of 5 stars with 148 reviews
(148 customer reviews)to a friend
Customers are saying
Customers express satisfaction with the Alcatel TCL LX's ease of use, price, and camera quality. Many also appreciate the screen size and find the phone's performance to be satisfactory. However, some users have noted concerns regarding battery life and call volume. The Android version and available features were also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
new phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great price and value, very easy to use and setup.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Cristy from TracFone Wireless. Thank you for giving us such a positive feedback and choosing us to service your cellular needs. Should you need assistance, please let us know. Have a nice day.
Rated 4 out of 5 stars
Great For the Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a Tracphone that we could use while we spend the winter , This little baby meets all our requirements.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from Tracfone Wireless. Thank you for choosing us to service your wireless needs. We will be looking forward for more years of doing business with you. If you need assistance, please let us know.
- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Ok for an inexpensive phone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well for an inexpensive phone. Easy to set up and so far it works good.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Cristy from TracFone Wireless. Thank you for choosing us to service your cellular needs. Should you need assistance, please do not hesitate to send us a private message. We will be happy to assist you.
Rated 4 out of 5 stars
Large screen and good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the phone...it's on a SafeLink plan so worth the money I paid for it
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Mae from TracFone Wireless. Thank you so much for sharing your experience. We do take pride in catering to our guests’ needs the best way we can.
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Does not charge; bad camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone to use for communication with EBay and Craigslist buyers. It is used infrequently and does seem to hold a charge. However, now that I need to charge it, it first sat plugged in all night and actually lost battery (with the charging light on and little lightning symbol in the battery icon). I finally got it to start changing but it says it will take 2 days to fully charge. And the camera is terrible.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Alcatel Tracphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone was easy to set up and easy to use. And I' very disabled.
I would recommend this to a friendRated 4 out of 5 stars
Great phone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm loving this phone, but today after having the phone for only two weeks the screen cracked......
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Katrina from TracFone Wireless. We're sorry for what happened. Allow us to help you with it. Please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
Rated 4 out of 5 stars
Good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my kids for Wi-Fi only so not sure how it works when on a plan
I would recommend this to a friendRated 4 out of 5 stars
Great starter phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a 7yo. Perfect for what she needs. The plan is the cheapest we found on the market
I would recommend this to a friendRated 4 out of 5 stars
looks like a nice phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.looks like a nice phone, but i ordered this as a christmas gift..will know more after christmas
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Cristy from TracFone Wireless. Thank you for choosing us to service your cellular needs. Should you need assistance, please do not hesitate to let us know. We will be happy to assist you. Have a nice day.
Rated 5 out of 5 stars
Good for Emergency
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't need all the gadgets of an expensive phone, just one I can use when I go somewhere, so this is perfect for me. I am not tech savvy, so it took me a while to get it set up. I just wish I could have gotten the same number as my land line.
I would recommend this to a friendRated 3 out of 5 stars
Well priced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good price this phone does a lot for the price i liked it but the biggest problem is that the phone is very fragile if you buy one i recommend that you get the warenty and the protective case
I would recommend this to a friendRated 1 out of 5 stars
Failed to scan/activate phone before shipping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 2 phones online for Christmas. Tried to activate the phone with Tracfone and was not able to complete the process. Contact Tracfone tech support and was advised the phones were not activated/scanned at purchase. Now I have to provide proof of purchase, bar codes etc....now waiting.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Cristy from TracFone Wireless. I read your post and understand where you're coming from. Should you need further assistance, please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. We will be happy to assist you. Have a nice day.
Rated 4 out of 5 stars
Ok quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality was poor at best. They need to improve overall quality
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Glen from TracFone Wireless. Your feedback is highly appreciated for company's improvement. We are continuously working to it. If assistance is needed, please let us know.
Rated 4 out of 5 stars
great phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my father in law, he really loves it
I would recommend this to a friendRated 4 out of 5 stars
Works as promised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A real bargain for a smart phone. Worth the money and time.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Cristy from TracFone Wireless. Thank you for choosing us to service your cellular needs. Should you need assistance, please do not hesitate to let us know. We will be happy to assist you. Have a nice day.
Rated 4 out of 5 stars
Good phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great for apps that plays videos to make points
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Katrina from TracFone Wireless. Thank you for giving us a positive review. Should you need assistance, please let us know. We will be happy to assist you. Have a great day!
Rated 4 out of 5 stars
Convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These phones are great and you don't need a service plan.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Glen from TracFone Wireless. We appreciate your feedback and we thank you for being a TracFone Wireless customer. If assistance is needed, please let us know.
- Pros mentioned:Price
Rated 2 out of 5 stars
Not user friendly for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, but not user friendly and very minimal you can do with it. Guess you get what you pay for. Good for a beginner.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Functional phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it does more than expected to do for me
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from TracFone Wireless. We're happy to know that you're satisfied with you new phone. Thank you for your purchase. If you need further assistance, please let us know.

