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Customer Ratings & Reviews

Your price for this item is $1,369.00
The comparable value price is $1,499.99

Customer reviews

Rating 4.7 out of 5 stars with 100 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 100 reviews
  • Rated 5 out of 5 stars

    Powerful and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and fast. Games run smooth at high settings. Display is sharp and fluid at 120Hz. Keyboard feels premium with solid travel. Fans get loud under load but cooling is effective. Build is sturdy and design stands out. Great choice for serious gaming and content creation. Rating: 5/5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware beats my expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best PC i have ever used, the battery life? beats my expectation. The speed is even more fascinating and i absolutely recommend it. it is worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, good dark blue color, feels very premium, nice display, lots of storage and memory. Havent really put it through its paces yet, but handles everything ive thrown at it so far with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that its fast and that there is a cooling fan built in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best affordable gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop. It’s fast and the keyboard is user friendly. You highly recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, great screen, and handles all my games without issues. Fans get a bit loud, but overall it’s powerful and looks awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It starts up quickly and allows me to create 3D models and other designs without any stress. The performance is smooth, and I’m very satisfied with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Honest review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this on sale for circa 1000. I planned to use it as a secondary work laptop and medium load gaming system. Despite having the "power" it does, it often under perfomed when handling more demanding systems or running newer (2025) games on medium settings. However, many older games run great on the system and standard surfing, media consumption is fine. Pro: sleek design allows for it to be taken into meetings or on the go without bulk or most people noticing it is an Alienware. The laptop itself doesnt heat up as bad as some reviewers have said when in performance and balanced modes. Cons: Like any gaming laptop the battery is not a strong suit lasting under 2 hours when doing a medium load of mixed tasks. Although this is a budget offering the things that make an Alienware and Alienware just arent there. No glowing outer emblem, no keyboard light customization, etc. Even the gaming experience is lackluster and with the current specs, this is not a future proofed offering. Even though the price was great and the smaller tasks done on independently are done well, other laptops do it better without studder or noisy fans. Yes there is a silent mode but even that can be vexing as it allows temperature issues. Pay a few extra hundred to get something with a little extra power and that has better specs future proofing it for those of you who wanted thia as a gaming system. I cannot recommend the product unless its on a deep discount, or you dont need your laptop to do much and you want to say you have a 5000 series card in your Alienware.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Blue to boot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love with my gaming laptop! It’s pretty fast loading up and I never have to mess with graphics on games to help performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box excellent cond.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop is great, I haven’t experienced any overheating issues and it handles games like cyberpunk pretty well. Although the fans can be kinda loud and it does put off some serious heat. I recommend using silent mode. Don’t be shocked when you plug it in to charge while playing, the fans will get louder. But that’s just because when it’s plugged in it’s able to use its full power specs. I recommend this laptop to everyone. I bought open box excellent condition. It has a minor scratch about 1-2cm on the screen but you can’t see it unless you’re using white screen. So no biggy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big, hefty, snappy machine with large OLED screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big, large screen with lots of heft. I purchased this originally as an open-box item. Used it for 1 week or so lightly - the OLED screen is fantastic and easy for older eyes needing more real-estate on everyday tasks. Can't comment on GPU power as I didn't get a chance to try any games before Dell direct sold the same laptop new for cheaper than the price I paid, so I returned it. The takeaways though - good keyboard, trackpad, OLED screen, snappy performance. But hefty (as expected), with a huge, heavy power brick. It's a good machine for those who like to work remote but are not constantly traveling. For prices below twelve-hundred bucks, it's worth it. Lastly, the chasis are plastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine for the price so far - handles my work in Blender well, and also the sorts of games that I play. Only quibble I have is the placement of the trackpad and the lack of physical buttons for it. I often find myself right-clicking rather than left due to my thumb placement in the rare times I'm not using a physical mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop for gaminh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson is purchasing this theough my best buy card. He loves everything about this laptop. Says its good quality, good built and arrived in perfect condition and we were able to pick it up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Alienware Quality/Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After unpacking this new alienware,i have founded a great product to a great price,1099 USD was an excellent price for this alienware laptop, running games as a microsoft flight simulator 2024,is a great experience,32 gb memory run applications smoothly,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop can run most games (At least the ones I play) at 2k Ultra/High settings and does not overheat. The fans can be loud but that is to be expected. On top of that amazing specs for the price. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great; it runs Office, scanner and games that I play. The 32GB ram makes it run so smoothly and graphics are sharp. I would highly recommend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like design the most and when i start to use i personilazed my computer. and also screen size is so good for people who wants to play game or architecture student like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only had it a few days but so far so good. Graphics are great. Alittle loud when gaming as fan kicks high. Seems to get hot but guess thats normal for a laptop. like it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First gaming computer I’ve ever owned and I’m very impressed. I haven’t played a whole lot on it yet but I’ve been playing Fallout 4 with the London mod on. The game plays beautifully. The build of the laptop is great. I’d 100% recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerhouse gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming laptop, quite fast and performs extremely well with demanding tasks, excellent sound too. You won’t regret owing Alienware!

    I would recommend this to a friend