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Customer Ratings & Reviews

$2,330.17
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Customer reviews

Rating 4.7 out of 5 stars with 143 reviews

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  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 143 reviews
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming laptop I have ever owned. Really fast with amazing graphics. The fan gets a bit loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great workhorse of a gaming laptop. I've used it for a few months now and I very happy with this purchase. I am not into "heavy-load" gaming but it feels great that I don't have to worry about lagging or annoying issues when playing games like Arc R. All my other games are not as demanding and they run smooth like butter! Very well worth the purchase. I mostly have it connected to my 32" monitor so I don't see a lot of the 240 Hz in action since my external monitor goes up to 120 Hz. The NVIDIA ap allows more control of the graphics settings per game. My only major issue is the charger. I feel like I am carrying a cutting board for my kitchen with a cable attached to it. But I understand why it has to be that huge. Other than that, this is a great machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance with plenty of storage, only downside so far is the fan but thats expected with the specs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming laptop is definitely built for gamer's who like to play for long hour's. Without having to be concerned about damaging their CPU from overheating. This awesome deal offer's many features and has played all my PC games and Xbox games with zero issues. I am really satisfied with my choice after doing some researching about this solid gaming machine. I would definitely recommend this to anyone looking for a gaming laptop with longevity, reliability and easy use for all out entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated to Win11!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to improve on my Win10 computer. Old had 12 GB RAM, this has 32 GB. Old had 1 TB hard drive space , this has 2 TB. Old had 128 MB graphics card, this is 8 GB. My old computer was an i7 and this is an i9 Ultra 275HX. And it's Windoze 11, so it's current OS. Now if I can figure out how to keep it from bogging down as it gets older, it'll be great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming PC!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this beast for college. A little overkill I know right? Well it's been great and I love the fact that it includes a second m.2 ssd slot for easy upgrades later on storage as you need them. I also love the fact that you can game on it and also the fact that you are able to upgrade the ram as well when you need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop finicky touch pad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great the touch pad right click is a bit finicky but other than that great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a beast. Yes, I know that the specs arent the highest in all categories but I have yet to experience any issues with games like Call of Duty, The Division, or Horizon Zero Dawn. The laptop keeps up with the heavy demands and the only issues that I have with any of the games now is the server lag from outdated data centers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new alien ware laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good high quality laptop perfect for gameing and toher things only down side is all the pre set softwares from alien ware and once tou remove them laptop is absolutely amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monster power

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a workhorse. I use it for 3D design and 3D printing. Also Adobe Suite products for design. No issues at all. Battery is good its a powerful computer so you cant expect more than 3 or 4 hours less if you doing heavy processing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for everything and it’s smooth. Has plenty of HD space and I like the styling and built of it. I just wish these laptops still had a cd/dvd rom

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Software Needs Improvment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware itself is solid, but Alienware Command Center has been a major problem for me. AWCC repeatedly caused Windows instability and crashes in programs like Discord. I am now doing a full OS reinstall and removing Dell bloatware to restore stability. Performance is fine once the software is removed, but this should not be necessary on a new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware is still the king!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, just make sure to keep it cool. Very happy with Alienware, wish I had not gotten an HP earlier. HP was not bad, but the extra money on the Alienware was more than worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 aliens non have failed to impress me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the speed n graphics . I WISH IT HAD A CARD READER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Plenty of power for all my gaming needs and enough storage for my work needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for photo editing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a new laptop to handle editing photographs. This laptop has been perfect and pictures that were taking me 2 minutes or longer to edit using AI are now taking less than 20 seconds. Love the keyboard feel and the backlite keyboard as well compared to my older laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Booted up great I have had absolutely no issues with it yet and the service was great when I went in to buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for a couple weeks now, and all I can say is that this laptop is a true beast. Even though it's not the most powerful pc in the market, its features make this pc truly powerful and capable. The CPU ultra 9 275hx and GPU 5070 will run any heavy program you want, 32 gigas of RAM and 2 terabytes is more than enough space to store a lot. I also like the design, clean, minimalist, and cool, the camera, which includes facial recognition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for my college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my college student (engineering) when their prior laptop suddenly and unexpectedly failed and needed a solution in a hurry, and it's been a great solution which has exceeded our expectations. We weren't specifically looking for a gaming laptop, but the fast performance and graphics capability of this laptop have done a great job supporting the engineering software my student uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Consumer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works fine for entertainment and productivity. I am somewhat low-tech, so the AI helps when I encounter any difficulty.

    I would recommend this to a friend
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