Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 100 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

88%
would recommend
to a friend

Customers are saying

Customers praise the laptop's performance, build quality, and screen size, highlighting the immersive visual experience and robust construction. The eye-tracking feature and upgradable SSD are also appreciated. However, some customers find the laptop heavy, with limited battery life, and mention heat as a potential concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 100 reviews
  • Rated 5 out of 5 stars

    Great laptop for gaming!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alienware 17 R4 is one of the best gaming laptops I've ever seen. From the G-Sync 1440p matte display to the ability to use a desktop GPU video card using the Graphics Accelerator attached to the laptop, you can't go wrong with this beast. Customized RGB lighting on the keyboard and sides of the monitor to the spacious TouchPad, this laptop can be customized to your liking. There's not much I dislike really about this product. Highly recommend it those who like to game, because you can upgrade the RAM and hard drive fairly easy too..

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great gaming computers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality graphics, fast processing. Great gaming and graphic design computer

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been working fine and I'm really impressed with the speed and the quality of the video. I should have done this long ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall a great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially wanted a 15.6" laptop for easier portability but with smaller size comes bigger price as well as higher heat. I found this laptop on sale and went for it despite its size. All of its features make up for the size and weight, which considering the hardware and screen size of it is not all that bad. You may need to purchase a new laptop bag even if you have one for 17" my Samsonite barely zips over the edges of the laptop. I have had the computer for about a month and so far there have been no issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    seems to be doing good so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a gamer and I have google, so just interested in clear beautiful graphics and speed. So far I am pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as expected. GSYNC display works great when gaming. Not too much software bloat. Although I did do a fresh install of Windows10. Upgraded the SSD drive with 2 NVMe PCI-Express 3.0 x4 drives Upgraded the memory to 32gb ddr4-2400 Upgraded the 7200rpm drive with a 1gb SSD drive Only a few gripes: Display brightness never stays consistent even when adaptive brightness is disabled. Not a fan of Matte screens but I'm dealing with it. included SSD drive is not a NVMe PCI-Express 3.0 x4 drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It will blow you away!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale and all I can say is this laptop is well worth it. GTX 1070 can handle anything you throw at it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Nice unit but should have a few more ports

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a gamer but need a powerful unit. Wish it had more ports for business applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Beast!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for gaming. Yes it's heavy, but it's still portable and isn't to heavy to have on your lap at all. Wanted something for when I go to my buddies house and this was just the ticket! Can run any game I've played and doesn't even break a sweat! I did replace the 128 GB SSD with a 500 GB Sony 960 and the startup is lighting quick! It might coast you a little more, but it's the best laptop out there in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fantastic laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a hearty laptop that could keep up with video editing. This filled the need.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first alienware laptop all i can say is wow!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Looks good for an open box item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item open box and it works good and so far is performing like a champ

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need power then this is what you are looking for

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop. works awesome and plays my games amazingly

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although the laptop is a little heavy, my son loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer for gaming.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one fantastic computer, especially for gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop, but gets a bit hot when gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title says it all. GPU temps reach around 90 degrees celcius when playing games. Also the 1440p screen has some issues with rendering certain programs. It blurs out the edges. Other than that the laptop is extremely fast, well built, and amazing to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The very best

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does it all! Had it for a year for a Masters in Cybersecurity. Used it for my real estate business. Finally, it was unbelievable for gaming. This is a must get for any true cyber professional, or cyber gamer!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I really loved it till it died...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for 2 weeks until it abruptly shutdown one night. I loved it's features and premium feel, but it turned back on once after dying only to show a screen full of static lines and then shutdown for good. It's too bad it was great while it ran.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Computer without the bloated software.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast computer!!! Real nice to see all blizzard games run at 2k resolution at 100fps or higher with Gsync. Nice eye candy!!

    I would recommend this to a friend
Sponsored