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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 100 reviews

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88%
would recommend
to a friend

Customers are saying

Customers praise the laptop's performance, build quality, and screen size, highlighting the immersive visual experience and robust construction. The eye-tracking feature and upgradable SSD are also appreciated. However, some customers find the laptop heavy, with limited battery life, and mention heat as a potential concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 100 reviews
  • Rated 4 out of 5 stars

    Almost the perfect gaming Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's more the a gaming laptop. It can compete a gaming PC if the Cpu Temp. Were cooler. While Cpu is undervolted, playing BF1 1440p (Cpu temp around C89) and Overwatch around C70. Otherwise, it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is one I would recommend. I even bought a AGA and used a external GTX 1080 set up and this thing is better than a laptop with an internal GTX 1080. Even with the internal GTX 1070 it's worth the purchasing price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son. He likes it so much. In addition , Best Buy's customer service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome desktop in a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing I noticed are all the high end features like facial recognition and amazing sound. My whole family couldn't believe the sound coming from the laptop. Awesome product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Great computer, but poorly made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't want to be that one salty review. It's a beautiful and powerful laptop! I love the computer, but I wanted to love it too much. I went through 3 of this exact laptop. The computer were just very poorly made I guess. The first one ran great, but only charged to 60%, second one had a power management issue so it turned off randomly, and the third had 3 keys on the keyboard caved in

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! Only disadvantage is the lack of a card reader which is listed in the specs but overall very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have finally bought a true gaming rig and enjoy the awesome graphics I only dreamed about. Best Buy's price was almost $100 under Dell's sale price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is an awesome laptop. However, the weight is bit too extreme. Instead of being a laptop its more like desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my bday and was never disappointed 2 years have passed and still using it for all of my games and everyday things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love my Alienware Laptop. Went to get it and they let me know of an open box upgrade for a little bit more! it's a wonderful product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It look cool and it is really good comp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like because is better then CMS comp and the light on comp it cool because u can change the light and it a good and strong com

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great pc but needs more ports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this originally to play oculus which it works well with. But USB ports are lacking

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice digital frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best digital frame but this product, the rating is only good for me, the problem I encounter is that the loading of the pictures from the SD card was too slow maybe if you download the picture to the internal memory of the frame it will move faster. But overall since this is my first buy to this product I will give 3 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on clearance.great product. Love how you can customize the colors on thebkeyboars and the logo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware - 17.3 Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop with plenty of power to handle everything I need it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around the most perfect laptop. Way better than anything on the market!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Processor speed

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning 7 alienware laptops over the past 7 years i will say this has been the best. Thanks to nvidia for that GTX1070 notebook edition. fantastic card great speed well all know intel is the king of processors so speed on this thing is no big deal. only thing i would recommend is a faster SSD for booting i personally use a Samsung 960 ssd Nvme which is insanely fast, the laptop turns on like flipping a light switch. The build quality is better than any laptop i have owned and Alienware finally built a good cooling system. throwing a GTX 1080 into a AW graphics amp will boost the performance a ton! Geek squad warranty is also a great combo (no im not a bestbuy rep) Geek squad fixed my old AW laptop when it had a MoBo problem in a very timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it couple of weeks ago , it great value and works advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an awesome computer, couldn't be happier with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to replace my desktop, love the feature and portability!

    I would recommend this to a friend
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