Customer Ratings & Reviews

Has to be the best Alienware laptop to date. The only thing that could be better is a better screen but all in all I am really happy with my purchase.

I purchased this for my grown child who is quite picky. She loves it and it was delivered with care!!

Worst customer service for a replacement which bestbuy didn’t do. And one of the supervisor (Bhumika) first tried to provide me fake assurance and when i wanted a proof that bestbuy will compensate me she changed her answer and replied me and straight no and asked to do whatever i can. A replacement was offer and decline the very next and asked me to return the item was only option. So i was a complete waste of time with customer service agent ( Supervisor). Recommendation is get it from other vendors instead of getting into a hassle