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Kidkeeper Posted
Computer works well. This should be a good computer to do all I need.
Ermi Posted
Pick up experience really smooth. The item ordered was ready ahead of time.
Desp12 Posted
So far so good. Alien products are great and the PC is built well.
KalebW Posted
Very good product. Easy to use and super fast processing system.
PhillipA Posted
Awesome service and super fast shipping, recommend to anyone!
John Posted
Amazing Gaming Quality !!! Alienware did a great job with this new System!!! very Impressed!!!
Dylon Posted
Amazing PC got me into pc gaming runs smooth on big named games
SerJim Posted
what do I even do with a 4060ti 8gb? nothing just Fortnite lol
DebralC Posted
My son LOVES it! Made fantastic! Lights up with colors!
WesleyG Posted
Product is great, I got it for my son’s bday and he loves it!
AlexzanderS Posted
Great performance went above and beyond my expectations
RhinoGaming1992 Posted
Love my new pc! Been a console player since I can remove but it was time to change!
ReeKoo Posted
Everything works great, great for gaming and work but the problem is its hard to upgrade the motherboard is different.
JesusR Posted
Long story short: I've had this PC for about not even a year and I've had constant problems with it, to my drivers not fulling working that it kept on black screening or the parts are just cheap that my fan broke not even the first week. And throughout these problems I had to go to best buy in a total of three times just for them to "fix it". And from those three times they fixed it, there was always another problem. And the parts are dell made, so that's what angered me and why I've had so many problems. So I'm really disappointed about this PC like really disappointed. Just saying from my experience, just don't get this PC, it's not worth the money.
JenniferD Posted
I dont know if it is the sims 4 but it lags playing that game
MikeY Posted
Would not recommend. Already having issues with games freezing at med-high settings after 1 month of owning it. I’m playing Apex legends, 7 days to die 1.0, Ark survival evolved, and league of legends. I should have just took the time and spend a bit more money and build my own. Will be returning it soon and taking the $50 hit to just build my own.
Posted
Dear MikeY,
We value your feedback and want to thank you for taking the time to leave a review of your Alienware Aurora R16 Gaming Desktop. We sincerely apologize for the performance issues you have encountered with your gaming desktop. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Feedback like yours helps us improve our current and future products.
Below, I have provided troubleshooting instructions with the full article that can help resolve this issue.
1. Search for Windows Error Codes.
2. Run a Computer Diagnostic.
3. Run Routine System Maintenance.
4. Update Drivers and BIOS.
5. Check Air Vents.
6. Check Safe Mode Symptoms.
7. Update Windows.
8. Uninstall, Reinstall and Update Software.
9. Look for Multiple Anti-Virus Programs.
10. Check for Malware.
11. Use System Restore.
12. Factory Install or Reinstall Microsoft Windows.
You can read the full article on solving freezing issues here: https://dell.to/33Y2KFn
We would also love the opportunity to help you but will need a little more information. Please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell, 1-800-624-9896
We look forward to making this right for you!
Best,
Minhaj@Dell
Suresh Posted
Its a good pc but its been having problems sometimes
MichaelW Posted
PC runs great. Said I had an issue to though when I turn it off
Inconspicuouspotatofarmer Posted
Computer bricked on me two days before I would not have been able to have gotten a refund on it. Was a great pc till it died.
JeremiahD Posted
Was sold a computer in a store that didn't have it! Was told a bunch of lies about services and crap i didn't need! Even after multiple times of refusing.....Was told how i wouldn't need anything done had everything i need to go home update and play......2 days of learning how to run in bios so i could install everything os,windows, graphics card and dashboard, my alienware didn't even come with a command center downloaded....and the alienware welcome center doesn't work at all! DON'T BUY BEST BUY GO STRAIGHT TO DELL......nvm go falcon this computer is so heartbreaking to me im literally in a depression ! I will never use BestBuy Ever again and hope they make this right. This is just the tip of what happend to me in this horrible transaction that cost me over2200$ and my computer was i believe $1299. On sale so you tell me?