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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 388 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers admire the Aurora R7's impressive performance and high-quality graphics, frequently praising its speed and visual capabilities. Many appreciate the quiet operation and the system's excellent cooling, even during demanding tasks. While some users noted concerns about the hard drive and power supply, the overall positive feedback highlights the machine's value and build quality. Positive comments also frequently mentioned the included Optane memory and customizable lighting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 388 reviews
  • Pros mentioned:
    Noise level, Speed

    Rated 5 out of 5 stars

    Great Gaming PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with this PC so far. Really quick and quiet. Plays games no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer a few months back and it has worked great in every aspect. Plays any game flawlessly and runs anything within a few seconds. Start up is quick and I've loved every second having this computer. Only issue is that I accidentally turned the power off a few times and it having to reset itself takes like 10-20 minutes. So just don't unplug the power.. Other than that everything is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    it is just so nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best desktop I had ever it is working so fast can working every game for now like pubg

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for its needs I love it it’s super fast and no lagging what so ever

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Everything I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, superfast, everything that I was looking for. Recommend this,

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    EXCELLENT GAMING COMPUTER

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME MACHINE, RUNS MY GAMES AT TOP SPEED AND THE LIGHTS ARE COOL

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast. Don't 100% buy into that whole "Alienwares overpriced" bit . Pretty good deal considering the power and the rising costs of graphics cards. It automatically ran all my new games on the VERY highest settings ... I like the look too.... A different . more subtle style approach ... Good job Dell on the auroras ..also can I have a job ?

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with a powerful graphics card. Does everything I wanted it to do. Fast!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for $1200 on sale with 24 months financing and couldn’t pass on it. I added the parts individually and would have easily exceeded the price if I built my own to the same specs. It might be a pre-built, Dell-owned Alienware, but for someone who does not care that much about overclocking and still wants good performance, it’s a terrific value.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grat computer for the price very happy, all new games run smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great comp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have built many computers and recently I haven't needed or had the time to build a gaming computer. I decided that I still wanted a gaming computer for when I did have time and began to look around. Eventually it came to this one. It is one heck of a rig and perfect for the price. I would highly recommend this computer if you need a top mid line computer.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the graphics, the speed, and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great powerful computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has by far been the best computer I’ve owned for the price. I highly recommend this computer to people who either do not have enough time to build their own like me or are not tech savvy enough to do so. The only negative I see about this computer is the fact it does not have a SSD. I’d recommend that as one of the only upgrades here!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Son said he could do schoolwork on it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I didn’t have a clue, Alienware is a gaming computer. It’s a good looking tower, glowing lights and lit alien head. He worked all summer Lifeguarding, and wanted to use his money. Fine, he loves it. Loaded with antivirus stuff, we have had ZERO ISSUES! It’s fast and he’s happy. Best Buy has it for the best price. Your kid will love it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up when it was on sale. I can't build one with comparable specs for the same price. Alienware used good components and didn't cut corners by using cheap parts. Eventually l will upgrade to a 500GB NVMe for my main drive and use the 1TB drive for storage. I have edited and rendered 4k video and this computer is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great gaming PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the high quality graphics and speed of this PC.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Speed

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, Quiet,good gamer for me. So far a Great investment

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and accurate. Very good graphic card. I love it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    gaming pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a gaming pc for my son's bd. after reading reviews online and speaking with other gamers, we started to narrow done the choices. when we found this system at bb on sale it clinched it for my son. system does everything he needs for his online gaming needs and that pesky school work. set up documentation could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this the week of the $1149.99 sale price. This machine is pretty awesome. The processor is fast enough for gaming and high end tasks. I can easily run my games at ultra settings, obs studio, discord, etc. at the same time. The RAM is expandable up to 64 gbs is nice. I also replaced the intel optane m.2 with a samsung evo m.2 and it makes a great difference. Also, it has two extra 2.5" SSD drives for additional SSD storage. It can support a second graphics card but you do need to beef up the power supply. Opening and accessing the parts is so easy. It being watercooled for the price is pretty nice too. I have no issues running games on this pc. I play PUBG, Rainbow Six Siege, BF1, Star Wars battlefront 2, and the division.

    I would recommend this to a friend
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