Customer Ratings & Reviews

This is one FAST pc!!!!! I'm not using it for gaming, but just as a normal Desktop it goes way beyond my expectations. You won't be disappointed!

Could not have chosen a better high end unit for some of the current high end games. This unit has performed beyond expectations.

Runs high end games and video or photo editing! I use it for everything and should last me years before i have to upgrade it again!

I really can't complain about anything with this PC. It plays everything I own fast. It's just a great system overall.

I love this computer, since having this computer all I can say is powerful with great graphics! In love!

Great performance and no issues! Easy to upgrade ram video cards if wanted also. Very happy with the purchase.

I recently purchased this computer R9 with i7 9700 rtx2080, it works great don't have issues with fans but this model comes with air fan cooled. only question I have, if this unit can be upgraded to i9 with liquid cooling?

Great rig, good price. My son loves it - plays everything at max settings with no dropped frames.

The only shortcoming is that the CPU and CPU are not water-cooled. In addition, the memory is not very compatible with the 2666mhz of the same brand that I bought. If this problem is not there, it will be perfect.

Best gaming computer on the market. Super fast and looks great! Bought the Alienware keyboard and mouse too.

bought this at a great price open box perfect and gtg. Went to the store I normally do they had it in stock

Plays every game on here smooth as ice all settings cranked up love it

ive been using this gaming pc for a good 3-4 months now and i can admit that it is not very good for the price because of how loud it can get at times and the amount of lag spikes i get. in rocket league i get lag spikes from random things. it gets lag spikes as if the components in this pc are not working how they are suppose to, i always have to check in task manager and close out even the smallest programs to get the best performance. im disappointed at the performance im getting for the price i paid for this gaming computer that can barely run at high settings.

Purchased this on sale and it has been great value -no regrets - very fast- solid build quality

I did my research and found this to be a solid gaming computer. It has not disappointed

Great computer my husband plays all kinds of games on it and no issues

Overall very happy with purchase. Few small issues. Loud fan but still potential for overheating.

Again, do not buy this system. Whether you want to jump into PC gaming, upgrade or just need a powerful workspace for home—this is not the way to go. 1. This is a LOUD system. Fans rev up and down constantly in order to keep up with 2. A cpu that has a constant variable clock rate jumping from 1.7GHz to 4.5GHz, and everything in between while idle. 3. My RAM sat at 40% usage while idling on desktop for seemingly no reason. All backgrounds apps off, everything updated as needed except for 4. Windows that wouldn’t update properly even when attempting to install manually. 5. Laughable customer support. 6. Incredibly poor airflow and component cooling that ultimately starves your parts of air. 7. You’re paying for the Alienware brand. They put it all in a fancy case, and hoped you wouldn’t notice how poorly constructed it is. The specs seem great, but the system has deep-rooted OS issues that I could not resolve with and without the “support” of Dell customer service. I RETURNED immediately. Don’t waste your time/money. Please.

This is my first Alienware and I am now a believer. It's actually my first time coming back to a Windows PC since the XP days, and while I've used Windows 10 occasionally, I never enjoyed it. It always seemed like it needed some tweaking and lacked the polished, intuitive experience of Apple's OSX. The Alienware Aurora R9 changes that. I mean yeah, if a program has difficulty running with hardware specs like this, it's probably a faulty program. This thing is a monster, with 16GB RAM, i7 9700 processor, and the amazing Nvidia RTX 2080 Super. Yes, RTX as in Ray Tracing capable, which is the hottest thing in gaming now and likely the future of things. In short, it enables games to focus the light and shadows based on the character's position in real time, meaning more realistic depth, light, and shading. Some games use ray tracing better than others, but it's early and the results are already promising. I ran Metro: Exodus and let it automatically optimize graphics after scanning the hardware specs and almost everything came back set to Ultra. YES PLEASE. The game runs smooth as butter at 1080p and has impeccable details. What's also fantastic is how quickly everything loads, so there's minimal downtime between stages and respawns, even with almost everything set to Ultra with ray tracing. Again, this thing is a monster! So much so, that I'm considering buying Borderlands 3 for PC even though I already have it on PS4. The Playstation noticeably struggles at times during gameplay, while the R9 seemingly doesn't break a sweat doing anything. And with a rig this capable, it'll be quite a while before I'll need to make any upgrades. Outside of the hardware, the Alienware support tools do a good job of making Windows 10 a smooth experience. It automatically scans and optimizes things for you, including installing updating drivers if needed. It also has a nifty program called Mobile Connect that syncs with your Android or iPhone. And while most programs that offer phone syncing seem underwhelming, this one is pretty nifty. It was an easy setup to my old Android LG v20, which essentially consisted of downloading an app, a few code confirmations and 5 minutes later I was set. It shows your phone notifications as Windows notifications, tells you if someone is calling, and even take the call if you have a microphone connected. What's really cool is that it easily lets you mirror your phone display. I'm not sure when I'll need to use this feature but I really loved how easy it was to do. If you're looking for an ultimate gaming rig, search no more. It's got blazing fast hardware, one of the best graphics cards in the market, ray tracing capable, coaxial and optical digital audio output, tons of USB ports, HDMI output, Display Port, handles 4K video editing quickly, and can smoothly play just about any game on the top graphics setting. Even Crysis.

The best pc it is the best pc in the market i was waiting a long time to buy it and finally i did