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Customer Ratings & Reviews

Your price for this item is $74.97

Customer reviews

Rating 4.4 out of 5 stars with 289 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 289 reviews
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing. Very comfortable. If you use on Xbox it will make your friends echo in party chat. You won’t hear it but your friends will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really great noice cancelling, and has a really crisp microphone that is easily tucked away inside the headset. Definitely recommended for comfort and durability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband for Christmas and he absolutely loves it. They're very comfortable and have a great sound quality. Love that the mic doesn’t have to always be fully extended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Product Quality: 8.5/10 2. Comfort: 8.5/10 3. Surround sound: 9/10 4. Volume & Mic: 8.5/10 5. Set up: Super Easy Only Con: It’s wired(But I knew that when purchasing) Definitely worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy, over the ear, good sound, and for some games provide great surround sound. They must block out a lot of background sound as my kid won’t respond to me when he’s wearing these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice one to have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality with well designed headset. It was a gift for my wife and she loves it. it made my desktop speaker sets useless :p

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug it in and it sounds great. After adjusting settings to my liking in the alienware command center it's now my favorite headset ever and I've owned Astro A50, A40, and RIGs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alienware did something right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strange and fun design; light-weight and comfortable (not quite as comfortable as the Arctis Pro). Wish these came in a wireless option.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset expecting the best. I love Alienware products but this headset kinda drops the ball in terms of use ability. I only gave it 3 stars because I can’t use it on my PlayStation 4 even though it says you can. Whenever I play with my friends there’s a huge echo. But other than that the quality is amazing the memory foam ear pieces are super comfy and the microphone retracts.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Tingo01,

      Thank you for your review and feedback. We are sorry to hear there is an echo in your headset whenever your friends. The contents of your review will be used to help improve now and future Dell products. Here are some steps you may take to troubleshoot this concern further:

      Ensure that "Listen to this device" is not selected in the Control Panel, by performing the following steps:
      1. Right-click the Sound icon located in the lower right-hand corner.
      2. Select the Recording tab.
      3. Select the Alienware Headset form the list.
      4. Touch or click Properties.
      5. Select the Listen tab.
      6. Make sure the check box to the left of Listen to this device is unchecked.
      7. Touch or click OK.
      8. Touch or click OK again.
      Ensure that only one voice chat application is in use while playing a game.

      This link can be used if you run into further issues with your headset: https://dell.to/3obN5M5.

      Best regards,
      Wendy C.

      For further assistance, you can contact Dell directly with the information below Chat or Call:
      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it. And we have tried many before it... less and more expensive ones... its light, good sound, he loves it. Just hoping now that it last...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset! It is noise canceling and you can’t hear anything but the game! It also is very comfortable and matches the computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good, they fit good on my head, they don't bother my glasses and is a great addition to my Alienware system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Gaming Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good headphones, the sound quality is perfect for gaming. Very clear and accurate when playing first person shooters. The only reason I gave 4 stars was because of the swivel option of the ear buds area, it made it look flimsy and easy to break even though it didn't for me but I just felt like it wouldn't last long if dropped or accidentally pulled it from the plug. Otherwise it's a great headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding Headsets!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so perfect I couldnt have asked for anything better. I only wanted these for gaming but the surround sound is so much better than my sound bar that I use them to watch movies now too. Ignore the low ratings due to them not having Lights on the sides.. really guys? get yourselves a pair of light up sketchers. the sound is more important than for you to feel like a glow in the dark my lil pony. one flaw I noticed is that they get dirty quickly, my hair gel tends to leave stains on the leather but an easy clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, surround sound keeps making me jump from sounds behind me. Comfortable and stays in place. I’ll buy them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alienware headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, easy hook up. Nice sound quality. Just a little tight for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for all Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worls great on Xbox One, Switch and PC. The 7.1 surround is on point. The only down side is when using on Switch the volume isnt loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Heaphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and the foam on the headphones are soft so it doesn't hurt on your head after a period of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome comfortable head phones that enhance your online gaming. Quality sound for a price you cannot beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding comfy design and sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these ! Super comfy and he loves the design ! Excellent tone and sound and very sturdy feeling !

    I would recommend this to a friend