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Customer Ratings & Reviews

Your price for this item is $47.99
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The comparable value price is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 86 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the AW558 gaming mouse's ease of use, RGB lighting, and overall performance for gaming. Many appreciate its design and build quality, noting a comfortable ergonomic feel. However, some users find the placement of the side buttons inconvenient and the mouse size unsuitable for smaller hands. The customizable lighting is a frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 86 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it Along with the Alien computer. Very happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great multipurpose mouse....

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very functional mouse, fits comfortably in my large hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product worth the money super long cable flows smoothly on mouse pad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mouse for a gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alienware is our first gaming system and it's amazing and a good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse and easy to use or draw with. My son loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse - bought with keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great paired with the Alienware keyboard. Very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for FPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mouse is great for FPS, the extra buttons are really helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as intended. Have not had any issues with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color lighting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for a great product and great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with my purchase and will be back to shop again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable wasn’t sure but am happy with my final purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Comfortable Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alienware mouse fits my hand perfectly and functions great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s as nice as my Alien computer. Smooth and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great best mouse I have Owned. Tracks very well and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Very responsive and the colors are cool.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a Okay mouse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse for my Dell Alienware R8 pc, after I used for a week, I did not like it. I bought AW959 instead.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      @Mike, we regret to learn that you didn't like the Alienware mouse. We'd love to assist you any possible. Our team understands the importance of having a comfortable mouse at your fingertips.

      We welcome you - at your convenience - to reach out to Alienware at 1 (800) 254-3692 ([email protected]). We thank you for taking the time to write about your experience. Dell

  • Rated 3 out of 5 stars

    Not greatest mouse ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It take a while to get used to it. wish it’s easier to turn off some buttons, but it’s good mouse for beginner.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Elmo,

      Thanks for your review. If you do have questions about your new mouse you can check our Product Support Page here - https://dell.to/2NEJVxY.

      Best,
      Bryan
      1-800-254-3692 Dell

  • Rated 3 out of 5 stars

    Ok mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High price but noting different than cheaper gaming mouse

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Jackie,

      We hope that your new Alienware mouse is performing the way you had hoped it would. If you have questions about your mouse we'd recommend that you check out our Product Support Page here - https://dell.to/2NEJVxY.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 1 out of 5 stars

    Better options for price tag.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse I hands down one of the worst mice I’ve ever owned. I have used nearly every mouse from Corsair, Logitech, Razer. Pretty much the titans of the gaming industry. This mouse was just awkward to hold. No real, proper way to grip the mouse, and the buttons on the side were just awkward to utilize. Another negative was how heavy the mouse was, and honestly the size too. Like I said. Better options for the price tag like the Logitech 502 or the Razer Deathadder.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hunter21Actual,

      Thanks so much for your product feedback. We're sorry that the Alienware mouse is not completely meeting your needs. You can feel free to reach out to the Alienware directly with your feedback via Email - [email protected]. Please use your username from this review as the subject line of your Email.

      If you have questions about your new mouse you can check our Product Support Page here: https://dell.to/2Aw2Be9.

      Best,
      Bryan
      1-800-254-3692 Dell

  • Rated 1 out of 5 stars

    dont buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mouse stopped working properly. it ends up double clicking, not clicking. worse purchase ever. dont buy

    No, I would not recommend this to a friend
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