Customer Ratings & Reviews
- Model:
- AW558
- SKU:
- 5914001
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the AW558 gaming mouse's ease of use, RGB lighting, and overall performance for gaming. Many appreciate its design and build quality, noting a comfortable ergonomic feel. However, some users find the placement of the side buttons inconvenient and the mouse size unsuitable for smaller hands. The customizable lighting is a frequently praised feature.
This summary was generated by AI based on customer reviews.
Not a good mouse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have as many buttons as it says, the only good part about it was the colors it has otherwise not worth the price
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Alex,
Thanks for your review. We're sorry that your mouse is not working the way you intended it to. Here's a link to the product manual so you can find some of the buttons that you may be missing on the mouse: https://dell.to/2XlQ7m6.
Best,
Bryan
1-800-624-9896
Thumb button too easy to hit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse moved well, and fit my hand great. But I stopped using it as I kept hitting the buttons on the side by the thumb by accident.
No, I would not recommend this to a friendSqueaky Like a Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used this mouse one night and haven't used it since. Both the left and right mouse buttons make a squeaky noise when pressed.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Craig,
Thanks for your review. We're sorry to hear about the squeaky noise that your mouse made when you started using it. It's possible that it just needs to be broken in more if it is new. Hopefully after you continue to use the mouse the noise will go away.
Best,
Bryan
1-800-624-9896
- Pros mentioned:DesignCons mentioned:Side buttons
Good mouse at a good price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this mouse up recently when I purchase an Alienware R7 desktop computer. The mouse has good ergonomics and does not fatigue my hand or wrist while using. It performs as well as a mouse is expected to at this price point. My only complaints are: (1) It feels a bit cheap as it is light in weight and plastic feeling. (2) Some people have complained about the placement of the buttons on the left side of the mouse. For the most part I do not accidentally click them. I only seem to do so when I am picking up the mouse to reposition it at times. Overall the mouse is a good buy for someone who does not want to spend a lot of money upgrading from the mouse that comes with an Alienware desktop computer.
I would recommend this to a friend Horrible! Stay away.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible gaming mouse. Stopped working after a few hours.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .ChrisCB,
We're sorry to hear about the issues that you've had with your gaming mouse so far. You can find out more about your mouse on your Product Support Page: https://dell.to/2NEJVxY.
You can also reach out to Alienware's Support Team if you'd like: https://dell.to/2Inbc8F.
Best,
Bryan
1-800-624-9896
Mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great mouse, feels smooth, will recommend to get
I would recommend this to a friend