Customer Ratings & Reviews
- Model:
- AW720H-D
- SKU:
- 6561717
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the superb sound quality and comfortable design of the Dual Mode Wireless Gaming Headset. Many appreciate its long battery life and lightweight nature, making it ideal for extended gaming sessions. Positive feedback also highlights its compatibility with multiple gaming platforms. The headset's sleek design and competitive price point are also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Alienware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these didn’t expect them to be this great has great sound quality sound cancellation is even better playing call of duty while using this headset will make you perform a lot better will recommend 100%.
I would recommend this to a friend - Pros mentioned:Sound quality
Alien ware headset
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Swapped from a Corsair headset to this and the headset works great sound is super clear with Dolby Atmos especially with gaming to pin point sounds in the direction it’s coming from for shooter games
I would recommend this to a friend - Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones can be used either wired or Bluetooth. I was told I sounded clearly and I can hear the others clearly as well.
I would recommend this to a friend Not Worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphone by itself is great, clear sound, but the microphone is really weird, they have their on app, doesn't really work well with all the games. I have a lot of Alienware gear, but would not buy their headphones. again.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Very Good Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Very good speakers. My friends could hear me perfectly when we play call of duty. I would recommend this to a friend.
I would recommend this to a friend Stylish & Funtional
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product looks sleek and funtions as expected. Decent price if you like Alienware products.
I would recommend this to a friend- Pros mentioned:Sound quality
Headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this it has good sound and quality is good it looks a bit odd lol but over all am happy with it
I would recommend this to a friend - Pros mentioned:Sound quality
Worth the money!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound quality and sound cancellation on any headset i’ve used.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Good but not good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for the battery life and sound features, highly recommend if you play with your mic plugged into your controller. If not and you use Bluetooth I’d be weary of this headset
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey There DavontreS,
We appreciate you taking the time to leave a review of your Alienware Dual Mode Wireless Gaming Headset. We are sorry to hear that you are experiencing an issue with the Bluetooth on your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. Below I have provided a link to the troubleshooting guide for your device to assist you in resolving your issue.
Alienware Dual Mode Wireless Gaming Headset Usage & Troubleshooting Guide: https://dell.to/4cBssSt
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Best gaming headset ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best alienware gaming headset at lowest price possible
I would recommend this to a friend- Pros mentioned:Compatibility
Good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this for playing ps5 games, 100% recommended
I would recommend this to a friend - Pros mentioned:Sound quality
Quality Headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headset with quality sound. It did take a bit for us to sink with out gaming system but once we figured it out we are happy with the purchase.
I would recommend this to a friend - Pros mentioned:Sound quality
Alien wear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent head set, iam very please with the quality ,thank you alien wear
I would recommend this to a friend - Pros mentioned:Sound quality
Great for rpgs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great I like it a little better for rpgs than fps
I would recommend this to a friend - Pros mentioned:Comfort
Headphones Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best! Its very comfy on the ears and looks good with my Alienware setup!
I would recommend this to a friend Nice to use. Wish they told you how to update dong
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great head phones! The only complaint I have is that the dongle will update itself before updating the headphones. This means the headphones will not work. I had to figure it out by googling the issue. It was stressful and annoying. Now I know so it’s not an issue. Otherwise, they work wonderfully.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Loved it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy sound is awesome it’s like being at a theater
I would recommend this to a friend - Pros mentioned:Sound quality
Incredible!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them! Some of the best ive ever had. Would highly recommend.
I would recommend this to a friend Broke in 6 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these 6 months ago and one of the headphones have come detached. It says they have a 2 year warranty but dell is giving me the run around and will not honor the warranty. This will be my last dell/alienware purchase. I bought a pc and one of the fans went out the gave me the run around on that too. Bad customer service be warned.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello ClintonMJJ,
Thank you for taking the time to leave us your review. We sincerely apologize for the issues you are experiencing with your Alienware Dual Mode Wireless Gaming Headset AW720H. This is certainly not the experience we like to hear from our valued customers.
Your feedback will be shared with our quality team for consideration in future enhancements in products and services.
With a little more information from you, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with another Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Good product. It pricey
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pretty but the price is a lot, the way it goes over the ear could use work
I would recommend this to a friend