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Fahad Posted
I bought these didn’t expect them to be this great has great sound quality sound cancellation is even better playing call of duty while using this headset will make you perform a lot better will recommend 100%.
This review is from Alienware - AW720H Dual Mode Wireless Gaming Headset for Xbox, PlayStation and Switch - Lunar Light
DamonB Posted
Swapped from a Corsair headset to this and the headset works great sound is super clear with Dolby Atmos especially with gaming to pin point sounds in the direction it’s coming from for shooter games
This review is from Alienware - AW720H Dual Mode Wireless Gaming Headset for Xbox, PlayStation and Switch - Lunar Light
Travis Posted
The product looks sleek and funtions as expected. Decent price if you like Alienware products.
This review is from Alienware - AW720H Dual Mode Wireless Gaming Headset for Xbox, PlayStation and Switch - Lunar Light
Alex Posted
Great headphones can be used either wired or Bluetooth. I was told I sounded clearly and I can hear the others clearly as well.
GiovannyN Posted
I like this it has good sound and quality is good it looks a bit odd lol but over all am happy with it
This review is from Alienware - AW720H Dual Mode Wireless Gaming Headset for Xbox, PlayStation and Switch - Lunar Light
JoseZ Posted
Very good. Very good speakers. My friends could hear me perfectly when we play call of duty. I would recommend this to a friend.
This review is from Alienware - AW720H Dual Mode Wireless Gaming Headset for Xbox, PlayStation and Switch - Lunar Light
Adam Posted
Such a great and sleek looking headset, works best when USB C connector is plugged in great audio and noise cancellation. Many options for color customization in Alienware app
This review is from Alienware - AW720H Dual Mode Wireless Gaming Headset for Xbox, PlayStation and Switch - Lunar Light
DavontreS Posted
Purchased for the battery life and sound features, highly recommend if you play with your mic plugged into your controller. If not and you use Bluetooth I’d be weary of this headset
Posted
Hey There DavontreS,
We appreciate you taking the time to leave a review of your Alienware Dual Mode Wireless Gaming Headset. We are sorry to hear that you are experiencing an issue with the Bluetooth on your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. Below I have provided a link to the troubleshooting guide for your device to assist you in resolving your issue.
Alienware Dual Mode Wireless Gaming Headset Usage & Troubleshooting Guide: https://dell.to/4cBssSt
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Golden5 Posted
Very nice headset with quality sound. It did take a bit for us to sink with out gaming system but once we figured it out we are happy with the purchase.
This review is from Alienware - AW720H Dual Mode Wireless Gaming Headset for Xbox, PlayStation and Switch - Lunar Light
AutumnG Posted
Best sound quality and sound cancellation on any headset i’ve used.
This review is from Alienware - AW720H Dual Mode Wireless Gaming Headset for Xbox, PlayStation and Switch - Lunar Light
RobertoJ Posted
best alienware gaming headset at lowest price possible
This review is from Alienware - AW720H Dual Mode Wireless Gaming Headset for Xbox, PlayStation and Switch - Lunar Light
DanielM Posted
Headphone by itself is great, clear sound, but the microphone is really weird, they have their on app, doesn't really work well with all the games. I have a lot of Alienware gear, but would not buy their headphones. again.
This review is from Alienware - AW720H Dual Mode Wireless Gaming Headset for Xbox, PlayStation and Switch - Lunar Light
SergioJ Posted
I love this for playing ps5 games, 100% recommended
This review is from Alienware - AW720H Dual Mode Wireless Gaming Headset for Xbox, PlayStation and Switch - Lunar Light
ScottB Posted
Excellent head set, iam very please with the quality ,thank you alien wear
This review is from Alienware - AW720H Dual Mode Wireless Gaming Headset for Xbox, PlayStation and Switch - Lunar Light
HEAVENSGLITCH Posted
Works great I like it a little better for rpgs than fps
This review is from Alienware - AW720H Dual Mode Wireless Gaming Headset for Xbox, PlayStation and Switch - Lunar Light
The best! Its very comfy on the ears and looks good with my Alienware setup!
This review is from Alienware - AW720H Dual Mode Wireless Gaming Headset for Xbox, PlayStation and Switch - Lunar Light
StephenW Posted
Love them! Some of the best ive ever had. Would highly recommend.
This review is from Alienware - AW720H Dual Mode Wireless Gaming Headset for Xbox, PlayStation and Switch - Lunar Light
Taskerism Posted
Great buy sound is awesome it’s like being at a theater
This review is from Alienware - AW720H Dual Mode Wireless Gaming Headset for Xbox, PlayStation and Switch - Lunar Light
BrittneyL Posted
Great head phones! The only complaint I have is that the dongle will update itself before updating the headphones. This means the headphones will not work. I had to figure it out by googling the issue. It was stressful and annoying. Now I know so it’s not an issue. Otherwise, they work wonderfully.
This review is from Alienware - AW720H Dual Mode Wireless Gaming Headset for Xbox, PlayStation and Switch - Lunar Light
ClintonMJJ Posted
I purchased these 6 months ago and one of the headphones have come detached. It says they have a 2 year warranty but dell is giving me the run around and will not honor the warranty. This will be my last dell/alienware purchase. I bought a pc and one of the fans went out the gave me the run around on that too. Bad customer service be warned.
This review is from Alienware - AW720H Dual Mode Wireless Gaming Headset for Xbox, PlayStation and Switch - Lunar Light
Posted
Hello ClintonMJJ,
Thank you for taking the time to leave us your review. We sincerely apologize for the issues you are experiencing with your Alienware Dual Mode Wireless Gaming Headset AW720H. This is certainly not the experience we like to hear from our valued customers.
Your feedback will be shared with our quality team for consideration in future enhancements in products and services.
With a little more information from you, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with another Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell