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AutumnG Posted
Best sound quality and sound cancellation on any headset i’ve used.
Travis Posted
The product looks sleek and funtions as expected. Decent price if you like Alienware products.
GiovannyN Posted
I like this it has good sound and quality is good it looks a bit odd lol but over all am happy with it
RobertoJ Posted
best alienware gaming headset at lowest price possible
SergioJ Posted
I love this for playing ps5 games, 100% recommended
ScottB Posted
Excellent head set, iam very please with the quality ,thank you alien wear
HEAVENSGLITCH Posted
Works great I like it a little better for rpgs than fps
The best! Its very comfy on the ears and looks good with my Alienware setup!
StephenW Posted
Love them! Some of the best ive ever had. Would highly recommend.
Taskerism Posted
Great buy sound is awesome it’s like being at a theater
DanielM Posted
Headphone by itself is great, clear sound, but the microphone is really weird, they have their on app, doesn't really work well with all the games. I have a lot of Alienware gear, but would not buy their headphones. again.
BrittneyL Posted
Great head phones! The only complaint I have is that the dongle will update itself before updating the headphones. This means the headphones will not work. I had to figure it out by googling the issue. It was stressful and annoying. Now I know so it’s not an issue. Otherwise, they work wonderfully.
ShadM Posted
Best wireless headphones I’ve bought! Charging is lighting fast and the microphone is phenomenal. Would definitely recommend to friends and family.
ClintonMJJ Posted
I purchased these 6 months ago and one of the headphones have come detached. It says they have a 2 year warranty but dell is giving me the run around and will not honor the warranty. This will be my last dell/alienware purchase. I bought a pc and one of the fans went out the gave me the run around on that too. Bad customer service be warned.
Posted
Hello ClintonMJJ,
Thank you for taking the time to leave us your review. We sincerely apologize for the issues you are experiencing with your Alienware Dual Mode Wireless Gaming Headset AW720H. This is certainly not the experience we like to hear from our valued customers.
Your feedback will be shared with our quality team for consideration in future enhancements in products and services.
With a little more information from you, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with another Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
REZURRECTED21 Posted
Great headset traded in my razer nari ultimate for it and it has all the same features that the nari had that i loved and with really good ear comfort.
HaroldP Posted
It’s pretty but the price is a lot, the way it goes over the ear could use work
ado98 Posted
Great headsets it has great sound there comfortable great quality I like them.
Juggernaut08 Posted
Bought this headset after seeing that it would connect to Xbox,Mobile,PC,Playstation. But will return or exchange after getting home and testing it out. Pros: Very nice design the LED light on the side is nice and adds to the look. Lightweight and comfortable for all heads. Mic is hidden perfectly. Ability to change EQ when on PC makes it very nice to have for the price. Cons: Says wireless and that it works via PC, and various consoles and mobile. The PC part is very true and is a absolute breeze. BUT the xbox and PS5 do not work wirelessly you must connect wire that does come in box to the controller and it losses quality and gives lots of feedback with a brand new controller. Mobile is impossible in this day and age due to the most common phones not having headphone jacks and this headset not having bluetooth. Not the best sound out of box though you can EQ them for PC you cannot for anything using the headphone jack.
Posted
Hello Juggernaut08,
We value your feedback and want to thank you for taking the time to leave a review of your Alienware wireless gaming headset. We are sorry to hear that you are not completely satisfied with the speaker quality of your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
MrWick Posted
Sound quality arent so bad, but comfort isnt there. Unfortunately being an Alienware fan. The headset aren’t it for me. For the price my recommendation is seek other brands.
Baggedsteph Posted
Perfecr and easy to use. Everything i have is alienware.