Customer Ratings & Reviews
- Model:
- AW720H-L
- SKU:
- 6561709
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the superb sound quality and comfortable design of the Dual Mode Wireless Gaming Headset. Many appreciate its long battery life and lightweight nature, making it ideal for extended gaming sessions. Positive feedback also highlights its compatibility with multiple gaming platforms. The headset's sleek design and competitive price point are also frequently praised.
This summary was generated by AI based on customer reviews.
Best gaming headset ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best alienware gaming headset at lowest price possible
I would recommend this to a friendStylish & Funtional
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product looks sleek and funtions as expected. Decent price if you like Alienware products.
I would recommend this to a friend- Pros mentioned:Compatibility
Good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this for playing ps5 games, 100% recommended
I would recommend this to a friend - Pros mentioned:Sound quality
Quality Headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headset with quality sound. It did take a bit for us to sink with out gaming system but once we figured it out we are happy with the purchase.
I would recommend this to a friend - Pros mentioned:Sound quality
Headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this it has good sound and quality is good it looks a bit odd lol but over all am happy with it
I would recommend this to a friend - Pros mentioned:Sound quality
Alien wear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent head set, iam very please with the quality ,thank you alien wear
I would recommend this to a friend - Pros mentioned:Sound quality
Great for rpgs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great I like it a little better for rpgs than fps
I would recommend this to a friend - Pros mentioned:Comfort
Headphones Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best! Its very comfy on the ears and looks good with my Alienware setup!
I would recommend this to a friend - Pros mentioned:Sound quality
Loved it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy sound is awesome it’s like being at a theater
I would recommend this to a friend - Pros mentioned:Sound quality
Incredible!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them! Some of the best ive ever had. Would highly recommend.
I would recommend this to a friend Nice to use. Wish they told you how to update dong
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great head phones! The only complaint I have is that the dongle will update itself before updating the headphones. This means the headphones will not work. I had to figure it out by googling the issue. It was stressful and annoying. Now I know so it’s not an issue. Otherwise, they work wonderfully.
No, I would not recommend this to a friendBroke in 6 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these 6 months ago and one of the headphones have come detached. It says they have a 2 year warranty but dell is giving me the run around and will not honor the warranty. This will be my last dell/alienware purchase. I bought a pc and one of the fans went out the gave me the run around on that too. Bad customer service be warned.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello ClintonMJJ,
Thank you for taking the time to leave us your review. We sincerely apologize for the issues you are experiencing with your Alienware Dual Mode Wireless Gaming Headset AW720H. This is certainly not the experience we like to hear from our valued customers.
Your feedback will be shared with our quality team for consideration in future enhancements in products and services.
With a little more information from you, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with another Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
5/5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless headphones I’ve bought! Charging is lighting fast and the microphone is phenomenal. Would definitely recommend to friends and family.
I would recommend this to a friendGood product. It pricey
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pretty but the price is a lot, the way it goes over the ear could use work
I would recommend this to a friendgreat headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset traded in my razer nari ultimate for it and it has all the same features that the nari had that i loved and with really good ear comfort.
I would recommend this to a friendGreat headsets
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headsets it has great sound there comfortable great quality I like them.
I would recommend this to a friendSeems outdated for what it says it does on the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this headset after seeing that it would connect to Xbox,Mobile,PC,Playstation. But will return or exchange after getting home and testing it out. Pros: Very nice design the LED light on the side is nice and adds to the look. Lightweight and comfortable for all heads. Mic is hidden perfectly. Ability to change EQ when on PC makes it very nice to have for the price. Cons: Says wireless and that it works via PC, and various consoles and mobile. The PC part is very true and is a absolute breeze. BUT the xbox and PS5 do not work wirelessly you must connect wire that does come in box to the controller and it losses quality and gives lots of feedback with a brand new controller. Mobile is impossible in this day and age due to the most common phones not having headphone jacks and this headset not having bluetooth. Not the best sound out of box though you can EQ them for PC you cannot for anything using the headphone jack.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Juggernaut08,
We value your feedback and want to thank you for taking the time to leave a review of your Alienware wireless gaming headset. We are sorry to hear that you are not completely satisfied with the speaker quality of your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Not to bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality arent so bad, but comfort isnt there. Unfortunately being an Alienware fan. The headset aren’t it for me. For the price my recommendation is seek other brands.
No, I would not recommend this to a friendIts cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My gift was ok but i have had better earphones before but i do recommend for beginners
I would recommend this to a friendThe best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfecr and easy to use. Everything i have is alienware.
I would recommend this to a friend