Tech the Halls 24-Hour Flash SaleLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $85.99
Clearance
The comparable value price is $429.99

Customer reviews

Rating 2.4 out of 5 stars with 7 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

43%
would recommend
to a friend

Customers are saying

Customers consistently note the high quality of the Geek Squad Certified Refurbished 27" IPS LED FHD FreeSync Monitor, with many praising the amazing display and great value. However, some customers reported issues with the screen, including damage such as cracks or blemishes. Overall, opinions are divided on the screen's condition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Beautiful Monitor

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and lights on the back. On the heavy side but it’s sturdy. Negatives are that it doesn’t have a speaker included but the quality is great and design is sleek.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Got the broken screen moniter!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst packaging for certified monitor! They just throw everything in the box and add some air bubbles warp. They dont even care to warp around the monitor for protection!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Best choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor has an Amazing display Great value Awesome purchase

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    It came wrapped in a big box

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looked fine when I first saw it, but when I plugged it and turned it on, it was damaged, it has like some color tearing that appears and disappears, and also it has a black spot on one of the corners. I was so exited to use it, I hope I get a replacement as soon as possible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Great Refurbished Monitor

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor works excellently! There is some cosmetic issue, but nothing major and no screen issues at all. The top part of the menu toggle stick on the back is broken on mine, but it does not affect the functionality of the stick itself. Everything works flawlessly and is what I expected of a refurbished monitor. I would have given five stars, but the packaging itself could have been better. It was basically just laid in a box lightly wrapped and taped up. The box was not even what I would call a good quality box. I suppose it can speak well to the overall build quality, and toughness of the monitor itself.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Showed up broken

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not really one to complain, I was very excited to get this monitor. It was thrown in the box with no care. The box was oversized bubble wrap just thrown in and the monitor was not in its safety sleave. It was cracked and the screen inoperable. I will update my review on the monitor itself once I get a replacement or repair.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Hope they are just shipping this person to person

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen was cracked in corner and screen is falling off Wasn’t in protective sleeve

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Jensen,

      We're sorry to hear about your purchase experience. We'd encourage you to reach out to Best Buy directly to find out about their return and exchange policy for your monitor: http://bit.ly/2v2IVhI.

      Best,
      Bryan
      1-800-624-9896 Dell

Sponsored